This profile has been claimed by the business owner or representative.
Auto Glass Now® Hot Springs
- Auto Glass Services
- Hot Springs, AR
About this business
Location details
1101 Albert Pike Rd, Hot Springs, AR, 71913, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I used auto glass now because they were able to get me in sooner than other places. Well I have a new scratch on my car. The interior was cleaned the day before and now there is dirt and dust everywhere along with scrap from the old windshield urethane. To bad people don't take pride in their work anymore. I need a windshield put on another vehicle definitely won't be using them!
I made arrangements to have my windshield replaced. Gracie helped me. She failed at ordering the glass so now I don't know if it will be done or not. Apparently I was the 3rd customer they had the same situation today.
For two times. She told us the wrong time. We told her we would need to do it in the afternoon. And she said that’s fine. And told us the time in the after noon. We come by and get there she said we missed it. It was 11:30 in the morning. We were confused but alright we must have misheard. We wait another week. Day comes supposed to be in the after noon. 4 or 5. I call her to make sure it’s right. She says that it’s at 11. And we missed it again. By now I’m frustrated because this is the second time she told us. And she’s sa... read more
RecommendedThis is a real good place traveled along way to bring my truck to them second time fixing a window for me
Business response:
Nothing makes us happier than return customers. Thank you so much for keeping trusting us with your business, Quene!
If you're looking for timely professional service, keep looking. I should have. It was the 2nd response on Google and a bad idea
Business response:
Thank you for taking the time to bring this to our attention, Latricia. We're very sorry to hear you're not satisfied with our services. Unfortunately, since we were given incorrect information regarding your vehicle, the wrong glass was ordered, causing an unexpected delay on your replacement. Hopefully, the quality of our work will help overcome this setback.
Recommendedlowest price in all of Huntsville ... perfect new front window ....
Business response:
Thanks for taking the time to bring this to our attention, Valerie. We're truly sorry to hear about your experience. Unfortunately, as it was indicated to you, the original receipt is required to be presented at time of warranty claims. This information is provided at the time of service, precisely on the back of your receipt, as well as always available in our website here: https://autoglassnow.com/.../2019/09/2019_08_28_Warranty.pdf. If you do happen to find the receipt, please don't hesitate to reach back to us for furthe... read more
Service was ok, prices was good but they broke wire to my Xmas radio and I have pay for it
Business response:
Thank you so much for taking the time to bring this to our attention, Scott. We're truly sorry to hear about your experience, and we can assure you this is not the level of service we strive to provide. We're not responsible for damage to aftermarket products that may be installed on your vehicle, and we provide this information on the back of your invoice as well as in our website here: https://autoglassnow.com/.../2019/09/2019_08_28_Warranty.pdf. Regardless, we still always do our best not to cause any damage. In this case... read more
Don’t come here.the don’t know how to do.just make u 💰
Business response:
Thanks for taking the time to bring this to our attention, Chinh. We're sorry to know you feel this way about our business. Unfortunately, as our Store Manager indicated, the crack on your windshield was due to an impact and, therefore, it's not covered by our warranty. You can review our warranty coverage in our website here: https://autoglassnow.com/.../2019/09/2019_08_28_Warranty.pdf.
Frequently asked questions about Auto Glass Now® Hot Springs
How is Auto Glass Now® Hot Springs rated?
Auto Glass Now® Hot Springs has a 4.5 star rating with 316 reviews.
When is Auto Glass Now® Hot Springs open?
Auto Glass Now® Hot Springs is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com