Auto Appraisal Group

Tim S 

on BBB

3 months ago

I am extremely disappointed with this service. These inspectors, who claim to be certified *** professionals, conducted a pre-purchase vehicle inspection across state lines but failed to identify several critical issues. The only problems they noted were ones I had already been aware of.Somehow, they completely overlooked mismatched springs, which left the vehicle uneven, as well as broken shocks, unattached headers that could have cracked due to improper securing, a loose steering wheel, and several other mechanical issues.... read more

Greg M 

on BBB

6 months ago

Horrible to deal with They just bully people who ask questions and dont want to explain their values I asked of comps used to get my values and it took a week to get a phone call Only one comp he was willing to share; 70k yet mine valued at 42k Rude and aggressive No one questions me after 40 plus years in the business Waste of time and money The appraisal process was not accurately explained to me I was told my vehicle and all the parts and improvements would be considered in the value But that was not true As a result, the... read more

K. C. 

on BBB

2 years ago

Joining the honest reviews of this dishonest (no ethical values) group of money steelers. I was referred by my insurance company to them. I paid for a service to evaluate my car and as other customers say, they are refusing to provide report for my paid service, which I can send it to my insurance company. They even boldly and openly challenged me to take them to Consumer court, which eventually I am going to. This kind of people's/Inc's license should be revoked for their dishonest cheating the customer business. Will our G... read more

J. g. 

on BBB

3 years ago

negative person who routinely gives bad reviews. That said my experience with this company was less than spectacular. ???????????? DO NOT USE THIS COMPANY ???????????????????????????????????????? We were interested in purchasing a **** ********from a dealership in Georgia. We live in Kentucky so we decided to hire them inspect the vehicle. After they inspected it, based on their report , we agreed to purchase the vehicle. We gave a ******** dollar deposit and purchased plane tickets. When we arrived in Georgia, I found that ... read more

D. S. 

on BBB

3 years ago

I hired Auto Appraisal Group to do a appraisal of my ** ********restomod project in Denver Co. The appraiser came out, Dale L***** from Erie Co. When I got the appraisal back I noticed the low number they came up with. They used a Salvage title for my appraisal which was not correct. When I called the appraiser Dale L*****, he seemed annoyed that I had called him and offered NOTHING . I relocated and moved the ******** to Florida a few months later and the new Fla auto insurance company recommended I get the ******** apprais... read more

Daniel S 

on BBB

3 years ago

I hired Auto Appraisal Group to do a appraisal of my ** ********restomod project in Denver Co. The appraiser came out, Dale L***** from Erie Co. When I got the appraisal back I noticed the low number they came up with. They used a Salvage title for my appraisal which was not correct. When I called the appraiser Dale L*****, he seemed annoyed that I had called him and offered NOTHING . I relocated and moved the ******** to Florida a few months later and the new Fla auto insurance company recommended I get the ******** apprais... read more

Tim R 

on BBB

4 years ago

If you're interested in learning how to appraise vehicles as a career then STEER CLEAR of AAG! I traveled from LA to PA, attended the classes, and studied all material provided only to be told on the final day of training less than 1 hour from the final cert exam by the Owner/President that I wasn't going to be a "good fit" for his company. I was not allowed to complete the last portion of the training nor the cert exam and was not given a reason for this abrupt termination. All training material and tools provided to me wer... read more

Douglas N 

on BBB

4 years ago

I hired AAG to perform a pre-purchase inspection of a vehicle. The inspector called on Thursday night, the 13th of August around 5 with a verbal report. I was told the formal ( over $*** ) report would be available the next day around 12:30 pm. I didn’t receive the report until MONDAY the 17th around noon !? I talked with them about it and they said they sent it out on Friday as agreed to. I checked my email, spam and even my trash, nothing there ! I am very dissatisfied with this company ! For over $*** I expected premium s... read more

Subrata G. 

on BBB

5 years ago

No one should use this company's service. I used them to appraise a resale value for my ******** *****and after looking at the details they said the resale value should be in the $****-$**** range and if I paid $*** they will arbitrate with my insurance company. Once I paid, they said the value has dropped to $****. Lastly they settled for $**** where I was getting around $**** from the insurance company anyway. I had a net loss of $** plus hours of work sending them documents. When I asked for money back, they declined. I w... read more