Australian Hot Water -West

Jayantha Alwishewa 

on Google

a month ago

Billy's team have replaced the leaking hot water system with new IStore 270L heat pump on 3rd November 2025. They have done a goog job! Our electricity bill reduced greatly after this. 

Matthew Wilson 

on Google

2 months ago

Australian Hot Water West did a great job on the installation of our under sink hot water system in our kitchen. It delivers piping hot water to the kitchen all day. And the team are still looking after us with supporting service 5 years later. They really value customer service. 

Joe Gatt 

on Google

6 months ago

They took our call they gave us a time and date and they turned on time and date. The young bloke gave us a quote which we took got the parts and fixed within a short period of time, the bill was reasonable we will call they again to do more work in our home. 

Stephan Fischer 

on Google

a year ago

Poor warranty service and customer communication I had a Rheem heat pump hot water system installed by Australian Hot Water West in June 2022. The unit developed a loud fan noise issue shortly after installation, which they fixed at no charge in October 2023. The same fan problem recurred in August 2025 - just over 3 years after installation. When I contacted them for service, they quoted $148 service call plus parts and labor, claiming the 12-month parts warranty had expired. When I contacted Rheem directly about this recur... read more

Mandy H 

on Google

a year ago

If I can, I will not put a single star into this review. But without a star, I cannot post. Not to trust this company as they will try to squeeze everything they can to make more money from you. They will claim to be upfront with charges. They will charge you and change some parts and say that they will come back the following week. Then, charge you more the next week. That's how they make money.