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Austin's Auto Service

3.8

About this business

Auto repair Including auto alignments, brake repair, inspection, and oil change. We also have a large selection of used vehicles for sale. 

Location details

1008 Apperson Dr, Salem, VA, 24153, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 4:30 p.m.
Tue7:30 a.m. to 4:30 p.m.
Wed7:30 a.m. to 4:30 p.m.
Thu7:30 a.m. to 4:30 p.m.
Fri7:30 a.m. to 4:30 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
3.8132 reviews
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Dana Mathis-Gibson's profile image
Dana Mathis-Gibson 
5 years ago

These people are not trust worthy. Don't use them. They do shotty work. It cost a lot of money to others to fix their mistakes. Be very wary if you want to use them. I speak from experience. 

Brett Miller's profile image
Brett Miller 
recommend  Recommended
5 years ago

To be honest, I've had a number of issues with the car I bought. The transmission broke down within a week of buying the car. BUT they replaced the transmission for free for the trouble. Despite the number of problems and number of times they had to tow it, they've worked with me on pricing and payment plans which is more than I can say for anyone else. Stand up guys. Thanks Austin's! 

Steven Swain's profile image
Steven Swain 
5 years ago

I bought a 1998 dodge from these guys ain't had nothing but trouble since I bought it. tried to give them the benefit of the doubt but they are nothing but liars mice among men they are. first thing that went wrong was it needed to be tuned up. all the wires and plugs where the originals on the truck. one spark plug was broke off and a few others where rusted in. next thing that went wrong was the back window and passenger window leak unbelievably when it rains. and then it's the transmission starts acting up oh and not to m... read more

Steven Swain's profile image
Steven Swain 
5 years ago
Linda Curtis's profile image
Linda Curtis 
5 years ago

Do not take your vehicle to them, if you do not want to get ripped off and receive bad customer service. I was charged for a fuel sending unit in December and a Fuel Pump in March. I have confirmed these parts come together for an Chev. 

Keyata Andrews's profile image
Keyata Andrews 
5 years ago

Do not go to Austin’s automotive on peterscreek. They charged me for an oil change which they did not do, and charged me to reassembled my wheel hub. Where they screwed a bolt over top of my speed sensory wire which you can see is torn to shreds now, and completely left off a bolt which you can also see. It’s extremely sad that I called and didn’t even want my money back just to explain what happened and how it was extremely messed up and terrible service. I was yelled at and hung up on. I’m just putting the warning out.... read more

Gary Storey's profile image
Gary Storey 
recommend  Recommended
5 years ago

I love these guys. Good service, Nice people, Dependable a d trustworthy. I wont be going anywhere else as long as yall are around. Thanks. 

Daniel Beard's profile image
Daniel Beard 
recommend  Recommended
5 years ago

Good people and hard workers that work 7 days a week! These guys know what they are doing and care about your car! 

Sidney Terry's profile image
Sidney Terry 
6 years ago

I put my money down and have been waiting for almost 2week sims till no car I’m going to get my money back ...I trying to help Llc get more local money but here we are real rude on the phone when my pregnant girlfriend ask about my vehicle because I’m working two jobs...this place is is sad 

Frequently asked questions about Austin's Auto Service

How is Austin's Auto Service rated?

Austin's Auto Service has a 3.8 star rating with 132 reviews. 

When is Austin's Auto Service open?

Austin's Auto Service is closed now. It will open at 7:30 a.m. 

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