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Austin Hospital Emergency Room

2.6

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Location details

Austin Hospital Tower, 145 Studley Rd, Heidelberg, VIC, 3084, Australia

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2.6159 reviews
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MR ME's profile image
MR ME 
a week ago

I would like to sincerely thank Dr. Sara Osman at Austin Hospital Emergency Department for the excellent care and treatment she provided. She was professional, compassionate, and took the time to listen to my concerns. Dr. Sara treated me very well and made me feel comfortable and supported throughout my visit. Her kindness, dedication, and attention to detail were greatly appreciated during a stressful time. Thank you, Dr. Sara Osman, for your outstanding care and for going above and beyond for your patients. Highly recomme... read more

John Smith's profile image
John Smith 
2 weeks ago

Went to the energency in extreme pain Had a 6mm kidney stone and infection Tried to get attention They didnt know how to prioritise someone in agony until they collapse or maybe try screaming hysterically A neighbour told me her husband went their in pain and while waiting collapsed on the floor What was funny was she also said they did a great job looking after him so people have different expectations One star from me and the neighbour 

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Andie P 
2 weeks ago

I was brought in by an ambulance due to severe asthma- unable to breathe. The paramedics were very helpful (life savers) but the care in the hospital was pathetic. Only one triage nurse was helpful and attentive but his shift ended during my stay. There was no availability of a bed or a cubicle out the back for me so they left me in the waiting room for 5 hours- cannula in, faint and short of breath. I had to ask for ventolin with the triage nurses every hour and they claimed they were keeping track of the doses, however I l... read more

T J's profile image
T J 
2 weeks ago

This is sheer incompetence in action. Don’t cry lack of funding, Dr or nurse shortages, the process of how this emergency is run is deplorable. No system, no structure to what they do, 11 hours for zero outcome. Baffling how people do not die here with greater frequency. 

Brooklyn B's profile image
Brooklyn B 
a month ago

Horrendous paramedic experience. Potential spine injury - WHICH WAS A SPINE INJURY - and they had me stand up, walk, sit in emergency, wouldn't give me any pain killers till I cried after making involuntary groaning noises from the beginning, and they only gave me neurofen. When they finally xray me and realise my spine was fractured, I wasn't able to move for a further 10 hours while they sourced my back brace from elsewhere and was told only then I wasn't allowed to sit up or stand - after they had me so it for hours at th... read more

Frequently asked questions about Austin Hospital Emergency Room

How is Austin Hospital Emergency Room rated?

Austin Hospital Emergency Room has a 2.6 star rating with 159 reviews. 

When is Austin Hospital Emergency Room open?

Austin Hospital Emergency Room is open now. It is open 24/7. 

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