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Austin American Awning
- Awnings
- Austin, TX
About this business
Specialties Shade Shade and more Shade. We design, manufacture and install all types of awnings, canopies, shade structures. If it makes shade or protects you from the weather we have it. Fabric, Metal, lexan, All types of covers to beat the heat. We manufacture commercial awnings for Business with Graphics. "Awnings are not just awnings, they are your image. Let one of our friendly designers answer your questions. Free Estimates History Established in 1996. This business started on a Tropical Island. While operating a const... read more
Location details
600 E St Elmo Rd, Austin, TX, 78745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:30 p.m. | |
| Tue | 8:00 a.m. to 3:30 p.m. | |
| Wed | 8:00 a.m. to 3:30 p.m. | |
| Thu | 8:00 a.m. to 3:30 p.m. | |
| Fri | 8:00 a.m. to 3:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
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I personally haven't even done business with this company, I've never have made contact, didn't even know who they were until I received numerous phone messages from them. Somebody I know owes them money. Very unprofessional, wouldn't trust them myself. IMO, that type of attitude usually trickles down to their work ethics.
I personally haven't even done business with this company, I've never have made contact, didn't even know who they were until I received numerous phone messages from them. Somebody I know owes them money. Very unprofessional, wouldn't trust them myself. IMO, that type of attitude usually trickles down to their work ethics.
Business response:
Nancy, we apologize. We called you a couple of times because the manager of the business where we installed the awning gave us your name and number as the contact for payment of the balance on an awning we installed. The somebody you know was evidently your client and the person we did the awning work for. We apologize for any inconvenience to you but the problem is solved. Have a wonderful Holiday Season!
I am the owner of Austin American Awning. We are starting our 18th year this November. I can never figure out how to get into these sites because it is so long between visits. Bossy Coronado who is mentioned in a previous review is no longer associated with Austin American Awning. Several of the reviews may have been placed by Coronado after he left. We apologize for any bad service anyone received while he was associated with us. I can supply 10 good references for every bad mention on this website. Please contact us. We ha... read more
I checked the BBB rating for this company and found it has a F rating, that is never good. Would not use this company.
This was the WORST experience of my life!!!!! I will absolutely NEVER work with them again. Final product - so far so good. Customer service - couldn't have been more catastrophic. Punctuality and communication - non existent. I should have seen the warning signs - the first day Bossy came out to see my property he did not even have a tape measure and had to use mine. Situation: I was scheduled for Thursday installation, they never came and never called. I took off from work to be at the house - entire day wasted. Around noo... read more
Wow, these guys are real flakes. They did not show for the first two appointments and apologized of course. Today, I left work an hour early after "Bossy" said he would meet at 3pm. I called at 3:15pm after they did not show and some other genius over there said "uhhh that aint gonna happen, we're real busy". Get ready for some real crappy customer service if you cant find anyone else. AVOID otherwise.
Frequently asked questions about Austin American Awning
How is Austin American Awning rated?
Austin American Awning has a 4.9 star rating with 40 reviews.
When is Austin American Awning open?
Austin American Awning is open now. It will close at 3:30 p.m.
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