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Audubon Park Apartment Homes

3.9

About this business

Nestled into a peaceful Nashville, TN, setting amid rolling hills, Audubon Park is your perfect choice for calm and convenience. Situated less than 10 miles from the attractions of downtown, our lovely community offers 1, 2 & 3 bedroom floor plans designed for tranquility and comfort. Come home to a bright living space with handsome hardwood-style flooring, plush carpet, and your own private entrance. Mature trees and rolling greenery provide an ever-changing view of our lovely grounds. Two refreshing pools beckon on warm da... read more

Location details

600 Whispering Hills Dr, Nashville, TN, 37211, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
3.9467 reviews
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Cassandra M.'s profile image
Cassandra M. 
7 years ago

I have been a resident since May 2016. I found a bed bug in my apartment. Management wants to charge me $300.00 to exterminate. Management wants to blame me for the bed bugs, saying I could have brought the bed bugs in the apartment. I told them I did not and to prove that I did. I was told that it was in the lease agreement about the resident being responsible for the bed bug issues. The complex has dog feces all around. The management does not clean up the property. This has been an absolute negative experience living here... read more

Business response:

Hello *********, Thank you for your feedback. We are so sorry that your experience has not been a positive one. We would like the opportunity to speak with you directly regarding your concerns, would you be able to send us the name of the property you are currently living at as well as the best contact information for you? We can then have one of our Regional Managers reach out to you to help resolve your concerns. Again, thank you for your review and we hope to improve your experience. 

Shar P.'s profile image
Shar P. 
7 years ago

I recently moved out of a property that was just bought by Steadfast Management on September 7. Two months later I still have not received my refund for my deposit. I have spoken with the property manager and a leasing agent on several occasions but to no avail. I was given two numbers to contact someone at corporate 888.851.7545 and 949.852.0700, I left messages and no one has contacted me back. I have decided to file a small claims case against them. This is really poor business practice on them. Residents are expected to ... read more

Business response:

Thank you for your feedback. We are so sorry that your experience has not been a positive one. We would love the chance to speak with you directly regarding your move out and deposit refund, would you be able to send us the best contact information for you that we can forward to our Regional Manager so she can contact you? Again, thank you for your review and we hope to improve your experience. 

RentersRegret's profile image
RentersRegret 
7 years ago

I have spent the last 5 months going back and forth with the Community manager regarding repairs and leaks in my apartment. From day one when I placed a work order in they have have lacked proper communication and follow through on the matter. The first instance of the leak the Repair technician notated he did not find a leak when I had a pool of water sitting in my bedroom in July. in august the issue returned again and I emailed the community manager directly. He assured me they would find a resolve and sent out the men to... read more

Business response:

Thank you for your feedback. We are so sorry that your experience has not been a positive one. We would love the chance to speak with you directly, would you be able to send us the best contact information for you that we can forward to our Regional Manager so he can contact you? Or if you prefer you can contact our Resident Hotline at 888.851.7545 to discuss. Again, thank you for your review and we hope to improve your experience. 

Debo D.'s profile image
Debo D. 
7 years ago

Me and my family are highly unsatisfied with the service received from Ashley Oaks apartments in San Antonio, Texas (16400 Henderson Pass). We are a military family. I received orders to deploy and my wife had to find an apartment quite fast before I left. Two week before my deployment date my orders were reversed. My families move in date was November 16th. We called over a month in advance to let the complex know we wouldn't be moving into the apartments due to the change of orders. We assumed that the complex would work w... read more

Business response:

Thank you for your feedback. We are so sorry that your experience has not been a positive one. We would love the chance to speak with you directly, would you be able to send us the best contact information for you that we can forward to our Regional Manager so she can contact you? Or if you prefer you can contact our Resident Hotline at 888.851.7545 to discuss. Again, thank you for your review and we hope to improve your experience. 

Emily I.'s profile image
Emily I. 
7 years ago

I have been staying at Brice Grove Park Apartments in Canal Winchester, OH. I signed onto a second lease 4 months ago and have never been treated worse. The property "management" team has been harassing me for the past month about a "broken blind" I say "broken" because it is not broken at all. If you come inside and look there is no crack or anything at all wrong with the blind. The other two are definitely broken and I have said that I will replace them but they want me to replace the other blind. Which I will not do becau... read more

Business response:

Thank you for your review. We are sorry that your experience has not been a positive one. We would love the chance to speak with you directly and will be forwarding your contact information to our Regional Manager. Or if you prefer you can contact our Resident Hotline at 888.851.7545 to discuss. Again, thank you for your review and we hope to improve your experience. 

Brittany R.'s profile image
Brittany R. 
7 years ago

Exceptionally poorly managed apartment complex - I would not recommend anyone looking for an apartment sign on to do business with these people. The following is a complaint I sent to them that has yet to be addressed: "I currently live at the Terraces on Brompton Property in Houston I'm calling to complaining about the unprofessionalism of your staff their and their negligence in handling a significant mold issue in my apartment after Hurricane Harvey. On 9/3 - after the staff returned to the office following the storm - I ... read more

Julie N.'s profile image
Julie N. 
7 years ago

I live in Smyrna Ga. steadfast property. I moved here last Oct. I was told a power wash would happen within a week. No never happened ! I was told the fan , the doors to washer& dryer room would be fixed no still not fixed 9 months later .... I now found a rat in my apartment after being gone for a few days for work. It's bigger than my dog! My apt. Is spotless because I'm rarly here. No food ... just holes in the wall where HVAC is so they got in easily ! A week later their idea of taking care of this problem is having a ma... read more

Business response:

Thank you for your feedback. We are sorry to hear that your experience has been less than exceptional. We would love the chance to speak with you directly in regards to your concerns and to see how we can improve your experience. Would you be able to send us a message with your contact information and the property you live at? Also if you prefer you can contact our Resident Hotline at 888.851.7545 to discuss. Again, thank you for your review and we hope to improve your experience. 

Lindsay H.'s profile image
Lindsay H. 
7 years ago

Pretty much the same as everyone else. I call and call and call, no response. I've emailed, nothing. Leave messages, nothing. No wonder the staff at my complex are just the same, they learned from the best. 

Business response:

Thank you for your review. We are so sorry to hear your experience has been less than exceptional. We would love to speak to you directly, would you be able to send us a message with your contact information and the property you live at? Also if you prefer you can contact our Resident Hotline at 888.851.7545 to discuss. Again, thank you for your review and we hope to speak with you soon. 

Chelsea Little's profile image
Chelsea Little 
7 years ago

We have called and left messages, as well as emailed them in regards to poor management and other complaints with zero response from them at any time. It just shows how much they actually care about their company and the people who keep it afloat. Surprised they are still in business with the way they do things but I don't doubt they will be under soon, if you treat your customers like they aren't worth anything, you become worthless. 

Business response:

Thank you for your feedback. We are sorry to hear that we have not put our best foot forward. We would love the chance to speak with you directly in regards to your concerns and to see how we can improve your experience. Would you be able to send us a message with your contact information and the property you live at? Also if you prefer you can contact our Resident Hotline at 888.851.7545 to discuss. Again, thank you for your review and we look forward to speaking with you soon. 

Frequently asked questions about Audubon Park Apartment Homes

How is Audubon Park Apartment Homes rated?

Audubon Park Apartment Homes has a 3.9 star rating with 467 reviews. 

When is Audubon Park Apartment Homes open?

Audubon Park Apartment Homes is closed now. It will open tomorrow at 10:00 a.m. 

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