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Audi Richmond

4.8

About this business

Location details

12592 Broad St Rd, Henrico, VA, 23233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.84,470 reviews
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Anthony's profile image
Anthony 
4 years ago

Very very professional they gave me all the information I needed some make an appropriate decision 

Larry's profile image
Larry 
4 years ago

Responded promptly and most helpful, couldn’t buy the vehicle due to physical limitations but would certainly recommend them 

Teddy's profile image
Teddy 
4 years ago

It was a good experience they were nice people to work with. 

dwstephenson72's profile image
dwstephenson72 
4 years ago

Terrific experience. Incredible people. Go see them, go buy from them and see TRUE customer first service at work. W 

GuruBQJZR's profile image
GuruBQJZR 
4 years ago

Nice group, treated me politely and respected my budget. I did not purchase the vehicle as it just wasn't a fit for me. 

Aaron's profile image
Aaron 
5 years ago

The experience from start to finish was top notch. From a person that despise dealerships, I felt Audi Richmond had my best interest throughout the entire process. 

Westonmik1's profile image
Westonmik1 
5 years ago

Mike was very responsive to inquiry. 

Teika's profile image
Teika 
5 years ago

PROS: I had the opportunity to work with sales associate D.A. D. A. was professional & a pleasure to work with. Some of her colleagues assisted her with certain aspects of the sale. CONS: SOME of the other salesmen were not friendly but very stand-offish while I awaited. They did not greet me at the door but stood there & just starred at me. I will not purchase anything else from this dealership. 

Business response:

I am sorry to hear this Teika. As I was one of the managers assisting you while you were here. Due to us being busier than normal that day and with Covid going on, we try not to get additional people into the process if they are not needed. I am sorry you will not be wanting to purchase a vehicle here since we thought you had left our dealership very happy. Even after a situation that happened a few days after purchase we rectified by having you go to a local dealer to fix versus coming back to our dealership as you had purc... read more

Andre's profile image
Andre 
5 years ago

Bought the vehicle. Love it!!! 

Frequently asked questions about Audi Richmond

How is Audi Richmond rated?

Audi Richmond has a 4.8 star rating with 4,470 reviews. 

When is Audi Richmond open?

Audi Richmond is open now. It will close at 6:00 p.m.  

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