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Audi Livermore
- Car Dealers
- Livermore, CA
About this business
Location details
3400 Las Positas Rd, Livermore, CA, 94551, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Super friendly and not overly aggressive at all!
Business response:
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Incredible customer service. They not only had the vehicle ready for a test drive at the agreed time but once we finalized the deal they fueled the car up with a full tank and detailed it. Zach was awesome and the entire staff made the entire purchase smooth. Thanks for my dream car!
Excellent experience at a beautiful facility. Brendan was so knowledgeable and professional
Went to see the truck told me it was at a different garage getting worked on it would be back in the morning made appt for following morning and then they called and told me they sold it
I contacted the dealer and asked if I could put a deposit on the advertised Audi because I was unable to make it to the dealership that day but would be in the next morning. I was told they don’t take deposits to hold any vehicle and operate on a first come first serve basis . I called the next morning and said I was on my way ( with my trade in A8 and title in hand) I was almost at the dealership when I received a call from a office admin that the car had been sold the night before. A bad way to do business as far as I’m co... read more
Business response:
Hi Walter, We understand it can be frustrating to miss out on a vehicle you think may be the perfect fit. The reason we do not accept deposits is to ensure every client has the same opportunity to inspect, drive, and, purchase a car here. It would be unfair for us to hold an inventory option for someone who may decide not to move forward with their purchase when another guest is here, ready to finalize the transaction - George Kotsiras - Sales Manager
This time the sales kid was good, but the previous times I dealt with them they were horrible.
Business response:
Hi Bill, Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience. We look forward to your next visit. Best, Your Friends and Family at Audi Fletcher Jones
Made the purchase process extremely easy.
After purchasing this vehicle all cash, I was treated like I didn't exist. First they sold me a vehicle that only had one plate, so it took over two weeks just to get that corrected. Then when i asked for my paperwork that I signed in person at delivery, as my vehicle was delivered to me. I was never given it at all. My salesperson was Harry. The sales manger that I dealt with was Joseph"Joe". I would say this is the worst experience I have had in a long time.
Business response:
Thank you for the feedback about your experience. This is not the level of service we aim for and I'd like the opportunity to address any outstanding concerns you have in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Tony McKinney - Marketing Manager - 661-705-6400
Great feedback along with consistent follow up.
Frequently asked questions about Audi Livermore
How is Audi Livermore rated?
Audi Livermore has a 4.4 star rating with 1,619 reviews.
When is Audi Livermore open?
Audi Livermore is open now. It will close at 8:00 p.m.
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