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Audi Flatirons
- Car Dealers
- Westminster, CO
About this business
Audi Flatirons is Colorado's premier destination for everything Audi. With a huge selection of new Audi, Certified Pre-Owned Audi, and other used vehicles Audi Flatirons is the place to go for Audi sales, service, and parts. We are proud to be a member of the Kuni Automotive and Holman Automotive family of dealerships. We are driven by excellence and committed to providing an exceptional customer service experience. Visit AudiFlatirons.com today to see the difference that a commitment to customer service makes.
Location details
13321 W Midway Blvd, Westminster, CO, 80020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I had an appointment to have my car picked up and repaired. Unfortunately, my appointemnt was cancelled by Audi at the last minute via text. I was not happy. HOWEVER, everyone makes mistakes – it is how you handle the mistake that sets you apart. Own up to it, take responsibility and fix it if you can. This is what Audi did for me. After I voiced my concerns about poor service, they agreed, took responsibility and fixed the problem. They came through and picked up my car as originally planned. They took care of every... read more
They were great when I purchased my vehicle from them. Unfortunately, their service department is a different story. To quote Jerry Seinfeld, “You see, you know how to *take* the reservation, you just don't know how to *hold* the reservation. And that's really the most important part of the reservation: the holding. Anybody can just take them.” I made an appointment a week ago to get my car repaired. Took off work to wait for their valet service. Was alerted this morning via text that they will not pick up my car or ... read more
Great customer service
Business response:
Marian, we're happy to hear you had such a positive experience with our team!
Busy dealership. Old school car dealers who are high pressure. Not for us. We opted for a no haggle and no pressure dealership. We paid a little less and had a great low pressure experience.
Business response:
Chris, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are available to discuss your experience in more detail, I can be reached at 303-222-3334. Ryan Watson - General Manager
Thank you for getting back to me so promptly! Sorry I missed this car I loved it, still in research phase (and talking my partner into it).
Dealership was clean and nice to spend time in, the sales people are friendly and helpful
Business response:
Hi Roger, thank you so much for your positive comments about Audi Flatirons! We look forward to seeing you again soon!
Dealer responded immediately however I decided to go with a different BMW series.
Business response:
Pete, we really appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Professional in these uncertain times
Contacted and kept in contact
Frequently asked questions about Audi Flatirons
How is Audi Flatirons rated?
Audi Flatirons has a 4.7 star rating with 2,719 reviews.
When is Audi Flatirons open?
Audi Flatirons is closed now. It will open at 7:30 a.m.
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