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Audi Dominion
- Car Dealers
- San Antonio, TX
About this business
From the latest selection of new Audi models, to our incredible variety of used cars here in San Antonio, Audi Dominion likely has a model that will perfectly suit your personal style. Our friendly auto gurus are happily on hand to answer any questions you may have, as well as provide information about that model you're eyeing.
Location details
21105 W I-10, San Antonio, TX, 78257, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
**************** is terrible. Bought a vehicle June 15. Nine plus weeks later, STILL waiting for plates. Request to speak to manager was put through and after 10 mins on hold, I gave up. No call back. Someone there didnt send off for plates. Dont expect ANY service after sale. They will say this is out of their hands and they get the plates from the state. I called Texas DMV and was told I should have received the plates a month ago.
Had no issue with the experience purchasing my car from here. The issue is after the fact. Decided it was best to cancel some warrantys and products. Trying to get a resolution from ***************************** in finance has been near impossible. Currently going on 40 days of one-sided correspondences. Feels as if customers are thrown to the side after purchasing a vehicle from here. Does not return calls either. Completely unprofessional. I will keep on attempting to resolve this matter, but it is looking bleak.
Typical car sales people here. Tell you to come in and that they will get you an offer close to your ask only to give you an over 50% different than your ask. Waste of gas and time. Misleading and scheme sales people. Dont work with their online team either. Just as bad. Especially avoid ***** in sales.
Business response:
We are certainly sorry to hear you feel you have had a less than stellar experience with our dealership. We make all attempts to make a deal happen for all of our guests; however, we know there will be a few times where we will be unable to help.
This was my first and last time ever going to Audi Dominion.Audi Dominion permanently disabled the oil level indicator on my car after an oil change. This means that my car can no longer detect its oil levels and can't be reset. Oil indicator is constantly flashing red. Does this sound safe to anyone?Audi Dominion told me that in order to fix the problem that they created, I would have to pay over 4-grand in services. They intentionally put me and my car at risk so that I would be forced to have them service my car. They cla... read more
My husband and I had gone in to test drive a Q8 a couple weeks ago , and ultimately decided I wanted to look for an SQ7 for the third row and more HP. Sales rep ***** that day was amazing ! Wasnt ******* me , we test drove multiple vehicles , and he stated they didnt have an SQ7 at the time , but would call me when they did. Fast forward a week , he calls to say they have one and to come drive it. I had to fly out for a funeral , so I said I would come the next week. Then comes today. I went in to drive said vehicle Ive been... read more
We purchased a new 2022 Audi Q5 from this dealer with the assurance that ************ was included. It was not and this so called "luxury" car did not have keyless entry! None of this was explained to us - apparently these items depend on the trim package. More time was spent on trying to sell us an extended warranty than on describing the vehicle. Sales people seemed untrained and unable to answer questions. We will never use this dealer again and probably never buy another Audi.
Business response:
We truly appreciate *************************** purchase of her 2022 Q5. The sales manager presented the window sticker to Mr. and *********************** prior to the arrival of the vehicle so that they could review all the included features. In addition, once the vehicle arrived, the features on the vehicle were reviewed and demonstrated with them by the sales associate before taking delivery. The technologist reviewed and demonstrated the vehicle's features that same day, and it was explained that it was not equipped with... read more
Went in to purchase a Certified Pre Owned Audi S6 that was listed on their web page. I have had 3 Audi's in the past and had great experiences from dealerships in the Northwest. I was assuming that this dealer, which has the Audi name would be a similar experience....WRONG!Once the negotiations started, the 'sales manager' came and told me that it was not actually certified and that it was already priced as if it wasn't certified...stated that it was not economical for them to certify the vehicle...but it was listed as such,... read more
Business response:
********************** was understandably frustrated when he discovered the vehicle he came down to look at and possibly purchase was advertised incorrectly, and did not in fact go through a certified inspection process. This was all disclosed to him before negations for the vehicle he purchased began. ********************** made an informed to decision to move forward with the purchase of this vehicle, knowing that it was not certified, and he received a huge discount off the price of the vehicle. ********************** als... read more
I am an Active Duty Military member assigned to JBSA-Lackland. On 24 April 2021 I took my 2013 Audi A7 to Audi Dominion for its 75k service. As part of the $729.00 service, they were supposed to perform a complete vehicle inspection, oil change, grease all the doors and sunroof tracks, plus change the air and cabin filters, clean the air plenum and add refresh fragrance scents. Prior to this service, the vehicle was overseas in Germany, and when I had service done, they recommended that I purchased the parts to save money. L... read more
Put a $3000 deposit on a vehicle and have a signed agreement from the finance manager, the sales person called me today and said your vehicle is sold we have another one if you like more expensive. Not sure what the deposit and the agrement for? Sales person and management don't care told them will leave a review did not care.lost another vehicle from other place because of them. Be aware.
Frequently asked questions about Audi Dominion
How is Audi Dominion rated?
Audi Dominion has a 4.6 star rating with 6,188 reviews.
When is Audi Dominion open?
Audi Dominion is open now. It will close at 9:00 p.m.
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