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Auburn Pointe Apartments
- Apartments
- Newport News, VA
About this business
The hidden jewel of Newport News is conveniently located off I-64, Auburn Pointe offers residents easy access to shopping, the airport and major interstates. Our professional management team anxiously awaits your arrival to show our spacious one, two or three bedroom homes equipped with spacious closets, eat-in kitchens and living rooms fit for entertaining. We invite residents to relax in our resident clubhouse, take a dip in the sparkling swimming pool or work out in the fitness center. However you choose to spend your fre... read more
Location details
496 Catina Way, Newport News, VA, 23608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I had mice and roaches the day I came to look at the place and then my sink was leaking every week and to put the icing on the cake my dishwasher was also I called maintenance and they just made it worst and it started to stink my whole apartment
Simply a terrible unprofessional experience since moving in. From having to move into an apartment that wasn't even cleaned, nor was it treated for the tons of roaches that also reside here after having asked if they treated(Crystal) blatantly lied and said that roaches weren't an issue so they didn't spray or treat for them. The home had hair painted over on the ceiling, with black mold around the tub, old outdated plumbing that backs up, a nasty dish washer and having to deal with an unhealthy air handler, unprofessional a... read more
Crystal is an amazing office manager and the property manager is very knowledgeable but the complex is slow to handle serious maintenance issues with the units. They don't follow up on maintenance issues then blame the residents when they don't come back and tell them. When they were under Thalhimer, amazing. Under the new management? They would rather evict then repair severe damage then actually fix the issue with the tenants there. If you're in desperate need of a complex and have the ridiculous amount of rent they want n... read more
I just moved in and let me tell you I haven’t felt more welcomed into a community than here. I everyone here is so nice and the kids are friendly. Kristal in the office is amazing and she got me in quick! Very communicative. I even got a welcome bag! The apartments are nice and spacious besides the hallway lol but other than that it’s a great place! I highly recommend this place!
Great staff that are helpful and polite. And nice units as well. Always great customer service.
Frequently asked questions about Auburn Pointe Apartments
How is Auburn Pointe Apartments rated?
Auburn Pointe Apartments has a 3.9 star rating with 240 reviews.
When is Auburn Pointe Apartments open?
Auburn Pointe Apartments is closed now. It will open at 9:00 a.m.
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