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AT&T Store
- Mobile Phones
- Crestview, FL
About this business
AT&T, serving over 81 million wireless customers
Location details
2711 South Ferdon Boulevard, Crestview, FL, 32536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Worst store, pompous representatives offering no customer service. Act like they know the business and managed by incompetent imbeciles
Business response:
Hello Renee, We work hard to staff our stores with knowledgeable and friendly associates. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
How can AT&T improve was the question asked me, You decide... My Family decide to switch from Sprint to AT&T. They all switched their phones and had them activated, my Daughter in law went in to the local AT&T to get a new line and a SIM card for my phone. 3 days later my SIM car with it's new Phone number arrives and I go to att.com/activate to set my phone up. But I get an Error message telling me there is no line available on the acct, so I dial the help number provided online and a nice woman listens as I explain what ha... read more
I’ve been in this store for 40 minutes waiting on a store representative to help me he’s been to busy on his iPad the staff is not in uniform very unprofessional environment no assistance has been supplied. There are a total of 10 people waiting and the store rep in the red Chevy shirt is not assisting any customers at this time thinking very heavily about switching to another provider.
Thanks to Andrew for helping me treat myself on February 18, 2018! He was very professional and courteous. He let me know if I bought iPhone 8, I could get an iPad for a very reasonable price and this prompted me to call customer service about another device which I opted to keep and was given a nice discount. Don’t be afraid to go in and ask for upgrade details. There are some amazing things available if you ask!!!! #customersince2004
In my case that we are currently battling with AT&T I sent my s6 active in for warranty issue. The phone is advertised on t.v. To be drop proof water proof etc..... It was dropped from ft and the screen went purple. Zero cracks or water damage! We were loyal customers for 10+ years! They send the phone back with a mysterious crack. And it's now your word against mine situation. AT&T has given us the run around over the phone several times. And now it's to the point I'm on here writing this long message to warn people t... read more
Pretty busy but they kept me informed. Mr. "G" did a great job and even remembered my medical situation. Pretty personalized service.
We'll I must say I am very disappointed. I went in to finish my phone claim and was told to expect the new phone by Thursday . Today nothing came so I called to see tracking on and they told me nothing was sent out. So by this point it's been 3 days with out a phone and I have been waiting around for nothing. They sent my call to insurance and they told me that nothing could be sent until I spoke to them, which I wasn't told at AT&T. So now I'm sitting here and will not have my phone until Saturday. I have had terrible issue... read more
Frequently asked questions about AT&T Store
How is AT&T Store rated?
AT&T Store has a 4.7 star rating with 1,459 reviews.
When is AT&T Store open?
AT&T Store is open now. It will close at 8:00 p.m.
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