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AT&T Store
- Mobile Phone Accessories
- Rapid City, SD
About this business
AT&T, serving over 81 million wireless customers
Location details
1325 Eglin St #200, Ste. 200, Rapid City, SD, 57701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Place is trash anymore!! They won’t help you with anything!! Don’t go there. Should think about getting a different manager.
Business response:
Hi Howard Pretends Eagle. We apologize and want to correct this! Please message me directly so that we can resolve any issues. Thank you, Sean (Store Manager)
avoid at&t at all costs. lied to and swindled even after asking questions to back myself up!! they lie and tell you you're getting a free phone but then if its stolen or lost they want 300 dollars to even disconnect the line. spent over an hour trying to figure it out but all at&t cares about is money and not their customers. worst company and worst lying dirty sales people. unbelievably greedy.
Extremely helpful staff. 👍🏾
RecommendedUpdate your hours, it’s frustrating to take time off work to get a phone fixed and get there to find you don’t open at 9 like your site and Facebook page says. You open at 10!
Over 2years ago we came to this store. Got the satellite & phone pkg. We were told it was $60, signed a contract. Was never close to $60 & now we can't get them to drop the satellite which is not in contract and cost us $200 a month more, yet they said we could 'easily' drop it. We shook hands with him. He lied. I just called there and 'all of the supervisors are in a meeting.' Really?!? Again.. lies. We've used at&t for a long time and have never had an issue with contracts. This store is untrustworthy, go somewhere else. T... read more
Called 3 days ago about the Note 8 pre-order. Older lady couldn't care less about inquiring for me. Called again today (pre-order launch) and she said call customer care. I called and they directed me back to the store. They didn't know I was calling from a Verizon parking lot. Walked into Verizon and pre-ordered with no hassle. Good job lady. AT&T lost a customer due to your abysmal customer service skills. (Y)
Walked in there to tell them that my phone wasn't getting service. Told them that turning on and off works but the service always ends up going away. So what they did was turn it off then turn it back on it works then they send me on my merry way with nothing fixed.
I was at first excited about the customer service I received. I asked a bunch of questions concerning how the phones would be paid for before I agreed to a no-contract plan. Was misinformed with how the phone worked with the plan. Would never have "bought" a phone through them if they had been clear on what would happen if I left AT &T. I decided to leave AT&T because it was cheaper elsewhere and I received a free phone from a relative. Called the store multiple (5+) times to ask a simple question regarding unlocking a phone... read more
Frequently asked questions about AT&T Store
How is AT&T Store rated?
AT&T Store has a 4.1 star rating with 486 reviews.
When is AT&T Store open?
AT&T Store is closed now. It will open tomorrow at 9:00 a.m.
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