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At&t Store

4.6

About this business

Location details

205 W Monroe St, Chicago, IL, 60606, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6510 reviews
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Cheryl Rae Bellavigna Tselekis's profile image
Cheryl Rae Bellavigna Tselekis 
recommend  Recommended
2 years ago

Great customer service! Kenneth was amazing with our phone trade. 

Yan Theberge's profile image
Yan Theberge 
recommend  Recommended
2 years ago

The guys at AT&T Tupelo litteraly saved my life. Since July 22, LTE has turned off in the US. I'm from Canada, QC, and we havent migrate to 5G yet, still on LTE. So I was in Mississipi for my work. Finding out that my cellphone wont work, neither my GPS, I got lost fast and easy while driving at nigth in the woods and the fog ... Finally landed in Tupelo. At AT&T, they took more than an hour to get my canadian phone working, even after opening hours ! I knew it would be hard … See more 

Wayne Turner's profile image
Wayne Turner 
recommend  Recommended
3 years ago

great service and customer relations from Dakota. We Highly recommend him 

Hanna Marcia's profile image
Hanna Marcia 
recommend  Recommended
3 years ago

A couple of weeks ago 2 young extremely patients Sales representatives (believe their names was Brad & Cole) over 2 days worked very hard to solve my unusual problem, I'm very happy customer from my experience I can't believe reading other reviews they went to same location, I did 

Juan Femat's profile image
Juan Femat 
3 years ago

Pésimo Servicio .El Manager no save explicar y ayudar a uno ..Te abren líneas sin tu autorización.. 

Debbie Pellerin Hill's profile image
Debbie Pellerin Hill 
3 years ago

Phone support sucks beyond belief. 

Lynnette Inez's profile image
Lynnette Inez 
3 years ago

Go to the Oshkosh store. They're much more professional. Guy walks out from the back chewing on a candy bar, looks at me and walks Io the back room again. Never said a word. just looks at me. This is the store on WI Ave. the other guy tried to scam me. Fed me a total bs story. Both acted like I wasn't even there. worst customer service! 

Jon Griffith's profile image
Jon Griffith 
3 years ago

This is an updated review. We decided to give the store a second chance and we’re very disappointed. Currently there is a promotion going on offering up to $800 towards a Samsung galaxy trade in. The managers guaranteed me I would get $800, however when I brought in the device, they gave me a trade in contract valuing the phone at $20. When asked, they stated that where the contract says up to $800, that’s the guarantee. I’ll attach the contract. As you can see, there’s nowhe… See more 

Debbie Hall's profile image
Debbie Hall 
recommend  Recommended
3 years ago

Friendly staff. Helpful with my new phone. 

Frequently asked questions about At&t Store

How is At&t Store rated?

At&t Store has a 4.6 star rating with 510 reviews. 

When is At&t Store open?

At&t Store is closed now. It will open at 9:00 a.m. 

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