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At&t Store

4.7

About this business

AT&T, serving over 81 million wireless customers 

Location details

11244 W Lincoln Hwy, Mokena, IL, 60448, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.7975 reviews
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Dave Slager's profile image
Dave Slager 
recommend  Recommended
4 years ago

I used to go to ATT in Joliet mall but never again so much better service in Mokena store Thanks Ebony. Oh yeah been w ATT for 20 years is everything isn’t perfect but no complaints 

Dina Bobina's profile image
Dina Bobina 
4 years ago

This particular store made me wait over 40 minutes to ring up a screen/ glass protector. They refused to take me before the people currently there or those with appointments. I left without the accessory I had PREPAID for. 

Business response:

Hello Dina Bobina This is not the experience we wanted you to have. Thank you for bringing this to our attention. 

Jeff Sandowski's profile image
Jeff Sandowski 
5 years ago

Been a customer of art for 15 plus years and none of their reps can answer any of my questions let alone help set up a new phone...so therefore I said keep your phone, I’m gonna find me a new phone provider!!!!!.... 

Trey Leonard's profile image
Trey Leonard 
5 years ago

Don’t do business here your asking for a mess! Was told I had AppleCare+ on my phone went to Apple to get work done and find out I do not! They could have told me I had to go through Apple directly NO ACCOUNTABILITY and the guy who messed my whole account up still works here what a joke the Apple care was and remains not the only issue with my account! 

Cassandra Scott-Brooks's profile image
Cassandra Scott-Brooks 
6 years ago
Stevie Marie Scharwarth's profile image
Stevie Marie Scharwarth 
recommend  Recommended
6 years ago

I basically spent my whole evening here but I'm totally fine with it since I had such great service. I greatly appreciate all of the staffs help with getting a new phone and during the lovely tornado. A big thank you to Ebony for dealing with all of my phone issues! Thanks for the great service! 

JP Taz Peterson's profile image
JP Taz Peterson 
7 years ago

Walked into the store last Monday to upgrade my phone, Zach D immediately greeted me with a big smile. Zach was very knowledgeable of the new S8, and plans available. He made me feel very comfortable with the whole process and was very easy to relate to. Best experience I've had ever with any cell phone provider. This guy deserves a raise. I can tell he really cares. Thanks Zach! 

Barb Stawicki's profile image
Barb Stawicki 
8 years ago

my brand new phone still cant connect to direct tv,,, you suck I got a new phone last week spent 2 and 1/2 hours in the Joliet store on Saturday,,,,, she could not fix it did not return my call eith,,, then yesterday went to the new lenox store for over an hour and it still does not work,.,,. so how would you rate your service ??? 

Stan Krasnodebski's profile image
Stan Krasnodebski 
8 years ago

Amanda was awesome! She helped the whole way thru with a smile & has product knowledge that all should have. A+ 

Frequently asked questions about At&t Store

How is At&t Store rated?

At&t Store has a 4.7 star rating with 975 reviews. 

When is At&t Store open?

At&t Store is closed now. It will open at 10:00 a.m. 

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