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AT&T, serving over 81 million wireless customers
11244 W Lincoln Hwy, Mokena, IL, 60448, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 8:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 9:00 a.m. to 6:00 p.m. |
I used to go to ATT in Joliet mall but never again so much better service in Mokena store Thanks Ebony. Oh yeah been w ATT for 20 years is everything isn’t perfect but no complaints
This particular store made me wait over 40 minutes to ring up a screen/ glass protector. They refused to take me before the people currently there or those with appointments. I left without the accessory I had PREPAID for.
Business response:
Hello Dina Bobina This is not the experience we wanted you to have. Thank you for bringing this to our attention.
Been a customer of art for 15 plus years and none of their reps can answer any of my questions let alone help set up a new phone...so therefore I said keep your phone, I’m gonna find me a new phone provider!!!!!....
Don’t do business here your asking for a mess! Was told I had AppleCare+ on my phone went to Apple to get work done and find out I do not! They could have told me I had to go through Apple directly NO ACCOUNTABILITY and the guy who messed my whole account up still works here what a joke the Apple care was and remains not the only issue with my account!
I basically spent my whole evening here but I'm totally fine with it since I had such great service. I greatly appreciate all of the staffs help with getting a new phone and during the lovely tornado. A big thank you to Ebony for dealing with all of my phone issues! Thanks for the great service!
Walked into the store last Monday to upgrade my phone, Zach D immediately greeted me with a big smile. Zach was very knowledgeable of the new S8, and plans available. He made me feel very comfortable with the whole process and was very easy to relate to. Best experience I've had ever with any cell phone provider. This guy deserves a raise. I can tell he really cares. Thanks Zach!
my brand new phone still cant connect to direct tv,,, you suck I got a new phone last week spent 2 and 1/2 hours in the Joliet store on Saturday,,,,, she could not fix it did not return my call eith,,, then yesterday went to the new lenox store for over an hour and it still does not work,.,,. so how would you rate your service ???
Amanda was awesome! She helped the whole way thru with a smile & has product knowledge that all should have. A+
At&t Store has a 4.7 star rating with 975 reviews.
At&t Store is closed now. It will open at 10:00 a.m.
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