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At&t Store

4.3

About this business

AT&T, serving over 81 million wireless customers 

Location details

13757 W Bell Rd Suite 103, Ste 103, Surprise, AZ, 85374, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.3815 reviews
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Selina Nicole's profile image
Selina Nicole 
recommend  Recommended
5 years ago

Pros: Customer Service is on point. Cons: The wait I have no other complaints. 

Lena Bougainvillea's profile image
Lena Bougainvillea 
recommend  Recommended
5 years ago

Pros: Customer Service is on point. Cons: The wait I have no other complaints. 

Alex Smith's profile image
Alex Smith 
6 years ago

My wife and I usually hate going there, but yesterday the had the A team in and I was given excellent service for a pretty good chunk of stuff I needed them to do for me. 

Daniel Henderson's profile image
Daniel Henderson 
7 years ago

Have to be checked in and wait long periods of time just to buy accessories! What happened to having one person checking people in and out??? 

Roger Ford's profile image
Roger Ford 
7 years ago
Eric Schmidt's profile image
Eric Schmidt 
7 years ago

Pest Duck is happy to announce AT&T as our new businesses cell phone providers. Cameron was outstanding, a flawless transition transfering 10 business lines without interruption. Thank you Cameron for the excellent customer service. 

Centeno Raymundo's profile image
Centeno Raymundo 
8 years ago

I hate their Direct TV Costumer Services!!!!!!!��� definitely need better service there... just wanted to mention that agent Tiffanny #54tiffbrya and manager Melissa do not deserve to represent such a successfull company with their underminding deminers and senseless ways of treating your costumers. I will wait till my contract is up so that i dont have to pay for any disconection fees to terminate my 10 year relationship with Att/Direct tv...� 

Christina Riley's profile image
Christina Riley 
8 years ago

Still arguing over a $100. Charge when an employee accidentally swiped my card 2x. Haven't heard from a manager. He doesn't ever seem to be available or at this location. Spent 2 hours in the store trying to rectify this problem and have been texting with another employee for a month now. Told them to credit my account but it seems my money is missing. 

Natalie Heistand's profile image
Natalie Heistand 
8 years ago

When a customer sets an appointment . It is expected that there be an appointment at the set time. It is crazy that no one is even in the facility to help customers. Then when asked an employee to get the manager he responded with, "I don't work at this store." Seriously, you work for the company. This is just insane that people care so little about their jobs. You are in a customer service role. 

Frequently asked questions about At&t Store

How is At&t Store rated?

At&t Store has a 4.3 star rating with 815 reviews. 

When is At&t Store open?

At&t Store is open now. It will close at 9:00 p.m.  

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