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Atrium Health University City Pain Management
- Healthcare
- Charlotte, NC
About this business
Location details
101 E W.T. Harris Blvd #4001, Charlotte, NC, 28262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:00 a.m. to 4:30 p.m. | |
| Wed | 08:00 a.m. to 4:30 p.m. | |
| Thu | 08:00 a.m. to 4:30 p.m. | |
| Fri | 08:00 a.m. to 4:30 p.m. | |
| Sat | 08:00 a.m. to 4:30 p.m. | |
| Sun | Closed |
Very little waiting time for my visit, the PA’s are efficient and I see them every other visit. I see Dr. Hancock every two months and he is very good and tries his best to help me manage my pain. He always upgrades my meds if I need them. He is very attentive and easy to talk to about what is bothering me.
The staff are nice but since the old doctor left it’s been hell. This new guy : Dr R canceled my refill instead of telling me I needed to come in for a visit So I was without my meds for days. Which is unacceptable. Then most recently Dr. R. lied in my visit notes and failed to mention what our entire conversation was about. Said I haven’t been in the office since last April. How is that even possible if I’m on pain meds? The thing about it is that the previous notes prove he lied because I saw the PA, had an X-ray,, and spo... read more
After seeing this low rating, I was skeptical. However, I had my second visit today and a procedure with Dr. Hancock. Everyone from the front desk to the nurses, PA's , and everyone else were exceptionally friendly, welcoming and caring. Dr. Hancock, the Renee's and Jasmine went above and beyond. Kudos to this clinic. Thank you so much. Chronic pain is debilitating and this staff just went above and beyond. Thank you, Mary Decker
This is the most unorgized office, ever, the staff don't answer the phone. They fo not call you back if you leave a message the communication is lackluster at best. When you go into the office it feels like you are going into a dungeon it's dark and feels stuffy, no one great you when you come in. And the front desk ladies are there to take up space, because they do not look like they enjoy their job when you send a message asking about medications because you are in pain. They say you have to make an appointment to discuss ... read more
This place will not help you manage your pain but will cause you more pain and stress than you can ever imagine! It’s not worth it to me and I will just have to find another way to manage my pain. There’s no way to get in touch with anyone, just told to leave messages and then they treat you as if you are a drug seeking individual. Dr R is very good at giving injections but unfortunately the relief doesn’t last for very long. The facility lacks human compassion, they’re only good at making life difficult for you and blame it... read more
Frequently asked questions about Atrium Health University City Pain Management
How is Atrium Health University City Pain Management rated?
Atrium Health University City Pain Management has a 3 star rating with 22 reviews.
When is Atrium Health University City Pain Management open?
Atrium Health University City Pain Management is open now. It will close at 4:30 p.m.
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