Atlanta Fire & Restoration Service Inc.

Nadine K 

on BBB

6 months ago

Difficult to work with. Travel time included in hours worked so unless you are local to them you will not get a full days work. Took months to perform work. Few employees (actual workers do a great job but were micromanaged). Subcontractors were problematic. Waiting on a partial fund for over a month calls unanswered. Find someone local that does not ask for the insurance payout amount. 

Yo K 

on BBB

a year ago

Be very cautious with this company they are very unprofessional/rude, don't return your stored belongings, dispose of your items without permission, and don't want to honor their warranty/work and liars. I wouldn't recommend them at all. ****** learned please read the reviews I wish I would've before I hired them. 

Yo M 

on BBB

a year ago

Be very cautious with this company they are very unprofessional/rude, don't return your stored belongings, dispose of your items without permission, and don't want to honor their warranty/work and liars. I wouldn't recommend them at all. ****** learned please read the reviews I wish I would've before I hired them. 

Carmen M. 

on BBB

3 years ago

This Company Is Simply Okay. Nothing More. After Futher Review Of My Home After My House *************** Came To Fix Everything. Everything "Looked" Nice. Nee Paint, New LVP Flooring, New Countertops. Well, Paint ** Between Them Snatching Holes In ***************************************************** That Was Before Them Scratching The Walls In Every Room! Everything Needed To Be Repainted. Countertops ** They Completely Ruined The Other One When They Were Removing Everything. They Didn't Replace Shoe Mold In Over 30% Of My ... read more

Eva H 

on BBB

4 years ago

**** and his company did the restoration on my home after a fire and was paid by my insurance company $184,376.46. The house looks ok however I have called for three problems in my home and except for the smoke detectors I have not been able to get anything but excused and lies from him. **** state that my wanting to get him to look at the electrical outlets was maintenance, not a warranty. All of the electrical outlets are going dead one by one. I have six so far. He also stated that I waited after two years to call him. It... read more

Eva H 

on BBB

4 years ago

**** and his company did the restoration on my home after a fire and was paid by my insurance company $184,376.46. The house looks ok however I have called for three problems in my home and except for the smoke detectors I have not been able to get anything but excused and lies from him. **** state that my wanting to get him to look at the electrical outlets was maintenance, not a warranty. All of the electrical outlets are going dead one by one. I have six so far. He also stated that I waited after two years to call him. It... read more

Britt A 

on BBB

5 years ago

Tony, John, and Ronnie are the best! Made a call and they were out and resolving my water issues caused by an old water heater. Courteous and attentive service as timely as timely could be!! They assessed my damage and immediately began working to resolve my issues. Also made recommendations for repairs that made sense for my situation. Completely professional in all they did! Top notch service at its finest! ð???ð???ð???ð???ð??? 

Adriane R 

on BBB

5 years ago

I contacted Atlanta Fire & Restoration Service due to a leak in my roof. After a full day and night of heavy rain, I found that water was leaking from the roof and coming out of my attic pull down into the hallway. After calling Atlanta Fire & Restoration Service and giving them my information, someone was out the next morning to check for the problem. Although I prepared myself for a full on "new roof," I was pleasantly surprised to find that the leak was due to a few plumbing pipe boots that needed to be replaced. This com... read more

Allaenna W 

on BBB

5 years ago

I have been reaching out to contractor for the past 3 weeks with no response however he was responding daily prior to the final week of the project.