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ATI Physical Therapy
- Wellness
- Montgomeryville, PA
About this business
Location details
776 Bethlehem Pike Store #2, Montgomeryville, PA, 18936, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My husband has had a ongoing conflict with ATI's billing that has been going on since Feb. 2020. The ongoing disagreement has been discussed numerous times with ATI saying they were in the process on getting this resolved. My husband was told in Feb. 2020 that his billing was charged "out of network" but should have been charged "in network". He was then told that all visits would have to be resubmitted to get this resolved. Today, July 17, 2023, *** said the insurance company told ATI that his deductible was not met and thi... read more
Business response:
Thank you for your feedback. ATI utilizes feedback to improve our service to our patients. A member of our billing team is reviewing your account. ******************** continues its commitment to honesty, integrity, and upholding the highest standards of professional conduct. We kindly request that you contact our Patient Advocate Team at 855-MY-ATIPT *************) or email ************************* to address additional questions or concerns. Thank you.
My husband has had a ongoing conflict with ATI's billing that has been going on since Feb. 2020. The ongoing disagreement has been discussed numerous times with ATI saying they were in the process on getting this resolved. My husband was told in Feb. 2020 that his billing was charged "out of network" but should have been charged "in network". He was then told that all visits would have to be resubmitted to get this resolved. Today, July 17, 2023, *** said the insurance company told ATI that his deductible was not met and thi... read more
Business response:
Thank you for your feedback. ATI utilizes feedback to improve our service to our patients. A member of our billing team is reviewing your account. ******************** continues its commitment to honesty, integrity, and upholding the highest standards of professional conduct. We kindly request that you contact our Patient Advocate Team at 855-MY-ATIPT *************) or email ************************* to address additional questions or concerns. Thank you.
Hi, I'm ************** and my visit with ATI and my therapist ****** was hard at first but with her theraphy after total knee replacement I worked hard and followed her instructions to get back on my feet again. I give her all the praise for working so hard to get me back to normal. I would recommend ATI and their therapist to anyone who is willing to work hard and have the determination like I did to get better.
Business response:
Thank you for sharing your positive experience!
Hi, I'm ************** and my visit with ATI and my therapist ****** was hard at first but with her theraphy after total knee replacement I worked hard and followed her instructions to get back on my feet again. I give her all the praise for working so hard to get me back to normal. I would recommend ATI and their therapist to anyone who is willing to work hard and have the determination like I did to get better.
Business response:
Thank you for sharing your positive experience!
Hi, I'm ************** and my visit with ATI and my therapist ****** was hard at first but with her theraphy after total knee replacement I worked hard and followed her instructions to get back on my feet again. I give her all the praise for working so hard to get me back to normal. I would recommend ATI and their therapist to anyone who is willing to work hard and have the determination like I did to get better.
Business response:
Thank you for sharing your positive experience!
ATI billing is the worst. They offered me a cash pay rate, then submitted my claims to insurance. After submitting many dates of service to insurance, I learned that insurance didnt pay anything. ATI ended up charging me 3x the cash pay rate and wouldnt allow me to pay the cash rate or make any accommodation. I believe that ATI is unwilling to work with customers even if their hands are unclean.
Business response:
Thank you for your feedback. ATI utilizes feedback to improve our service to our patients. ATI Physical Therapy continues its commitment to honesty, integrity, and upholding the highest standards of professional conduct. ATI would like to address your concerns. We kindly request that you contact our Patient Advocate Team at 855-MY-ATIPT *************) or email ************************* to address additional questions or concerns. Thank you.
ATI billing is the worst. They offered me a cash pay rate, then submitted my claims to insurance. After submitting many dates of service to insurance, I learned that insurance didnt pay anything. ATI ended up charging me 3x the cash pay rate and wouldnt allow me to pay the cash rate or make any accommodation. I believe that ATI is unwilling to work with customers even if their hands are unclean.
Business response:
Thank you for your feedback. ATI utilizes feedback to improve our service to our patients. ATI Physical Therapy continues its commitment to honesty, integrity, and upholding the highest standards of professional conduct. ATI would like to address your concerns. We kindly request that you contact our Patient Advocate Team at 855-MY-ATIPT *************) or email ************************* to address additional questions or concerns. Thank you.
ATI billing is the worst. They offered me a cash pay rate, then submitted my claims to insurance. After submitting many dates of service to insurance, I learned that insurance didnt pay anything. ATI ended up charging me 3x the cash pay rate and wouldnt allow me to pay the cash rate or make any accommodation. I believe that ATI is unwilling to work with customers even if their hands are unclean.
I had the worst experience from the manger and the receptionist. The manger was getting pushy to schedule 12 weeks of physical therapy appointments when I only needed 4 weeks of sessions. She was very unpleasant and unprofessional and makes you feel uncomfortable at each session. As a disabled person she questions why I cant work. And is breaking the medical privacy hippa laws. There for I feel uncomfortable going to physical therapy sessions
Business response:
Thank you for your feedback. ATI utilizes feedback to improve our service to our patients. ATI Physical Therapy continues its commitment to honesty, integrity, and upholding the highest standards of professional conduct. We kindly request that you contact our Patient Advocate Team at 855-MY-ATIPT *************) or email ************************* to address additional questions or concerns. Thank you.
Frequently asked questions about ATI Physical Therapy
How is ATI Physical Therapy rated?
ATI Physical Therapy has a 3.8 star rating with 221 reviews.
When is ATI Physical Therapy open?
ATI Physical Therapy is open now. It will close at 7:00 p.m.
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