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ATI Physical Therapy
- Wellness
- Montgomeryville, PA
About this business
Location details
776 Bethlehem Pike Store #2, Montgomeryville, PA, 18936, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I happened to look in my junk email today to find an email from ****************************. They stated your company turned my bill over to them a a debt collector. You can see I have used your facility in **********, ** for 2 years now and paid regularly as my HSA accumulates. On the phone with an ATI associate, I was told I have several claim numbers with your company and unfortunately, I have been paying more recent claims. This is not my problem and more a deficiency in your billing. All of my claim numbers should be l... read more
I happened to look in my junk email today to find an email from ****************************. They stated your company turned my bill over to them a a debt collector. You can see I have used your facility in **********, ** for 2 years now and paid regularly as my HSA accumulates. On the phone with an ATI associate, I was told I have several claim numbers with your company and unfortunately, I have been paying more recent claims. This is not my problem and more a deficiency in your billing. All of my claim numbers should be l... read more
Business response:
Thank you for your feedback. ATI would like to address your concerns and an ATI representative will call you to discuss. ATI Physical Therapy continues its commitment to honesty, integrity, and upholding the highest standards of professional conduct. If you have any additional questions, please contact our Patient Advocate Team at 855-MY-ATIPT *************) or email ************************** Thank you.
Awful to deal with post physical therapy. I was told that all I had to pay was a $20 cover pay and then a year later got a letter charging me over $1000. I called ATI immediately and they told me they would clear it up. A year later I get a letter from a debt collector hunting me down for the $1000. Ive called ATI twice since Ive gotten it and they have been extremely unhelpful and have redirected me to call the debt collector. If I knew I would have to pay over $1000 when my PT ended, I would definitely not have done it. I ... read more
Business response:
Thank you for your feedback. ATI utilizes feedback to improve our service to our patients. A member of our billing team is reviewing your account. ******************** continues its commitment to honesty, integrity, and upholding the highest standards of professional conduct. We kindly request that you contact our Patient Advocate Team at 855-MY-ATIPT *************) or email ************************* to address additional questions or concerns. Thank you.
Awful to deal with post physical therapy. I was told that all I had to pay was a $20 cover pay and then a year later got a letter charging me over $1000. I called ATI immediately and they told me they would clear it up. A year later I get a letter from a debt collector hunting me down for the $1000. Ive called ATI twice since Ive gotten it and they have been extremely unhelpful and have redirected me to call the debt collector. If I knew I would have to pay over $1000 when my PT ended, I would definitely not have done it. I ... read more
Business response:
Thank you for your feedback. ATI utilizes feedback to improve our service to our patients. A member of our billing team is reviewing your account. ******************** continues its commitment to honesty, integrity, and upholding the highest standards of professional conduct. We kindly request that you contact our Patient Advocate Team at 855-MY-ATIPT *************) or email ************************* to address additional questions or concerns. Thank you.
Awful to deal with post physical therapy. I was told that all I had to pay was a $20 cover pay and then a year later got a letter charging me over $1000. I called ATI immediately and they told me they would clear it up. A year later I get a letter from a debt collector hunting me down for the $1000. Ive called ATI twice since Ive gotten it and they have been extremely unhelpful and have redirected me to call the debt collector. If I knew I would have to pay over $1000 when my PT ended, I would definitely not have done it. I ... read more
Business response:
Thank you for your feedback. ATI utilizes feedback to improve our service to our patients. A member of our billing team is reviewing your account. ******************** continues its commitment to honesty, integrity, and upholding the highest standards of professional conduct. We kindly request that you contact our Patient Advocate Team at 855-MY-ATIPT *************) or email ************************* to address additional questions or concerns. Thank you.
Great and very professional staff at Wigwam location. They helped me tremendously and would go back if I ever needed to.
Business response:
Thank you for sharing your positive experience!
Great and very professional staff at Wigwam location. They helped me tremendously and would go back if I ever needed to.
Business response:
Thank you for sharing your positive experience!
Great and very professional staff at Wigwam location. They helped me tremendously and would go back if I ever needed to.
Business response:
Thank you for sharing your positive experience!
My husband has had a ongoing conflict with ATI's billing that has been going on since Feb. 2020. The ongoing disagreement has been discussed numerous times with ATI saying they were in the process on getting this resolved. My husband was told in Feb. 2020 that his billing was charged "out of network" but should have been charged "in network". He was then told that all visits would have to be resubmitted to get this resolved. Today, July 17, 2023, *** said the insurance company told ATI that his deductible was not met and thi... read more
Business response:
Thank you for your feedback. ATI utilizes feedback to improve our service to our patients. A member of our billing team is reviewing your account. ******************** continues its commitment to honesty, integrity, and upholding the highest standards of professional conduct. We kindly request that you contact our Patient Advocate Team at 855-MY-ATIPT *************) or email ************************* to address additional questions or concerns. Thank you.
Frequently asked questions about ATI Physical Therapy
How is ATI Physical Therapy rated?
ATI Physical Therapy has a 3.8 star rating with 221 reviews.
When is ATI Physical Therapy open?
ATI Physical Therapy is open now. It will close at 7:00 p.m.
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