At the Beach Tanning Sprstr

jk1991 

on Citysearch

16 years ago

A great place to get a tan – I have been tanning with At the Beach on and off for years, even back when they only had 3 locations and were open 24 hours. What I enjoy about tanning there is the great choice of beds and the fact that they offer monthly plans where I can pay one price monthly and tan as much as I like. I have had had both the long term membership, and the short term membership and each had it's advantage, but I never felt like I had been tricked or cheated into purchaseing a membership. 

cassgal 

on Citysearch

16 years ago

HORRIBLE – this is by far the WOSRT company ever. Everyone is extremely rude and corporate is shady and will scam you for ever penny. DO NOT USE THIS TANNING SALON!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 

SOONERSHELLY 

on Citysearch

16 years ago

DISHONEST Business Practices – I can't even begin to tell you how dishonest and shady this service is. I went in person to initiate a contract to tan for one month. When I asked the front desk receptionist the terms of the contract she told me I had to cancel my membership before the month was up. I canceled 28 days after my start date and noticed on my credit card statement the next month that they charged me an additional month. When I brought this to their attention they said there was a 5 day processing wait. I did not k... read more

cat71 

on Citysearch

16 years ago

Contract issues – Please read this before signing a contract with this company. I have been having issues with ATB... my 2 year contract with them expired 3/08, however they continued the monthly withdrawls from my bank account. Apparently (though this was not how it was explained to me when i signed up) after your contract is up you are automatically renewed month to month. I tried to contact the corporate office several times regarding the matter without receiving a return call. I went in to the store where i tan and cance... read more

Aerosynth 

on Citysearch

17 years ago

Can't Figure Out the Billing – Signed up for $50 per month plan on a two-year contract... but was happy because the cancellation fee was only $75, according to the rep. My payments were scheduled to be drafted on the 15th of each month. First month payment went through fine. Second month I changed my bank accounts around on the 14th, so my payment was declined. TWO DAYS LATER (A Saturday), I get a letter saying my payment was declined and they were going to charge me for two months plus $30 in fees (Late Payment Fee $10; Cre... read more

LA99 

on Citysearch

17 years ago

At the Beach Tanning – Very unprofessional. do not sign any contracts with this company. very poor customer service - actually NO customer service. READ YOUR CONTRACT. Do not depend on the rep behind the counter. 

cw1977 

on Citysearch

17 years ago

Bad customer service when I had a contract issue – should have checked them out before I got a membership and had to file my own complaint with their corporate office (they've had 246 complaints in 3 years): Read on... At The Beach Tanning Based on B B B files, this company has an unsatisfactory record B B B Definition: unsatisfactory record - A company has an "unsatisfactory business performance record" with the B B B is based on the experiences reflected in B B B files. This file condition results when the company has fail... read more