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Assuranceamerica Insurance Company
- Insurance
- Sandy Springs, GA
About this business
Georgia's Top 100 Public Companies;Georgia's Public Companies
Location details
5500 Interstate North Pkwy, Ste 600, Sandy Springs, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was backed into by one of their clients back in november 2013. it is now april 2014, i am still waiting on payment. i tried to submit the claim to my insurance, but they would not pay since they never formally denied the claim. " they are investigating the claim this entire time??? They must have barney fife hot on the trail for all investigations! i have not received any type of formal correspondence from them. I have called dozens of times with no help. When they told me they were finally paying the claim, they entered m... read more
What a nightmare! We have had the pleasure of dealing with this insurance company for almost 3 weeks now and no results yet. Their policy holder was at fault and the accident report indicates it. No word from the adjuster because their investigating the accident. Investigating what ?? their client ran a stop sign and bang my wife's car with my 10month old son in the car. And now they are trying to say my wife is partially at fault because of where the damage is located on the cars. Claiming she should have avoided the accide... read more
I think you people are a bunch of scammers and i plan on telling everyone I can to stay clear of you
I was given 5 different stories and still have not received a refund. The local insurance company, American Insurance Company deducted money from my account without my authorization. I went in the office and I should have known these people were not professional when the office staff were watching "The Real Housewives of Atlana" . The office clerk name Mallorywas rude and gave me the number to the corporate office in Atlanta. I poke with someone in the Atlanta offce and they told me what I had to do to receve my money. I did... read more
After my new truck was hit by an ASSurance America customer, they tried to force the body shop to install only used replacement parts, telling them they don't pay for new parts. Then they refused to pay a fair amount for depreciation on the truck which amounted to $2500. You're lucky if you can get a return call and if you do they are rude. The accident happened in May 2010 and it's December now and still no resolution to the depreciation issue, even after I presented all the documentation they asked for concerning proof of ... read more
After my new truck was hit by an ASSurance America customer, they tried to force the body shop to install only used replacement parts, telling them they don't pay for new parts. Then they refused to pay a fair amount for depreciation on the truck which amounted to $2500. You're lucky if you can get a return call and if you do they are rude. The accident happened in May 2010 and it's December now and still no resolution to the depreciation issue, even after I presented all the documentation they asked for concerning proof of ... read more
After my new truck was hit by an ASSurance America customer, they tried to force the body shop to install only used replacement parts, telling them they don't pay for new parts. Then they refused to pay a fair amount for depreciation on the truck which amounted to $2500. You're lucky if you can get a return call and if you do they are rude. The accident happened in May 2010 and it's December now and still no resolution to the depreciation issue, even after I presented all the documentation they asked for concerning proof of ... read more
I was involved in a minor accident with one of Assurance America's insured and I have gotten the worst customer service imaginable. I am told they will call me back in 24 hours and wait for the call for 2 or 3 days and then call back and get the same response/treatment. I would never buy insurance from this company and you should hope that if ever you should be in an accident, God will make sure it's not with one of Assuance's insured. Bad, bad customer service. (English or Spanish)
I live in Arizona and have full coverage currently, and in the state of Arizona it is required for insurance companies to provide free glass replacement under full coverage(well not completely free i pay monthly for glass coverage). So one morning i come outside to find my drivers side mirror and my back window smashed out. I called the next day to report this claim and the supposed customer service lady showed no simpathy towards my misfortun(I work at a call center so i know every call you are supposed to show remorse and ... read more
Frequently asked questions about Assuranceamerica Insurance Company
How is Assuranceamerica Insurance Company rated?
Assuranceamerica Insurance Company has a 2.1 star rating with 17 reviews.
When is Assuranceamerica Insurance Company open?
Assuranceamerica Insurance Company is closed now. It will open at 9:00 a.m.
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