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AssociationOne has a single focus: to change the association management industry by delivering professional services with the highest customer service standards.
8400 Normandale Lake Blvd, Bloomington, MN, 55438, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 12:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Had a balance on my account when they took over for our old management company. Had been working with the old company to get the balance resolved but after the transition Association One refuses to do anything. Been going back and forth with them for over a year now and all they do is point the finger at the board and the old company and when I reach out to those 2 respectively they say to deal with Association One...horrendous and uncaring. This is people's homes and livelihoods they are just non chanlantly blowing off beca... read more
Kat Doffing, our customer service contact for Bards II is phenomenal. She actually answers the phone, is very pleasant and willing to deal with any concerns. Thank you so much, Kat!
We switched from another Association to this one due to a very bad experience. Marsha and Kat have gone above and beyond to turn things around. The customer service is outstanding and they really care about our community. Sure, sometimes hard decisions have to be made for the greater good of the community. When that happens, Marsha handles it with grace and compassion. We thank you for all you do and look forward to working with you in the future.
Our HOA transitioned to AssociationOne a couple of years ago. The last property management company we had wasn’t awesome, but at least they knew how to communicate in a professional and polite fashion…after all they are providing a service to customers (we shouldn’t have to say that customer service requires both things). Our property manager is Marsha, who is impolite and unfriendly. She has exhibited horrible communication skills (rude, horrible grammar-overall unprofessional), no personality, a complete lack of accountabi... read more
Alexis from association one was very helpful with my mold problem. Very grateful for all your help
Association One has a 4.1 star rating with 114 reviews.
Association One is closed now. It will open at 9:00 a.m.
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