Associated Asset Management (AAM, LLC)

Gerald F. 

on Birdeye

a month ago

This review is coming from a Board member from a condominium association in SE Michigan. Specific names are withheld. Our management company of 25 years was acquired by AAM in 2022. Since that time, 90 percent of employees have left AAM. In the last year, AAM has been totally understaffed resulting in bills not being paid, contractor mistreatment, board reports lacking of fundamental financial information to make decisions. As our services degraded and costs rose over 4 years, we gave AAM plenty of latitude and opportun... read more

Gerald R. 

on Birdeye

a year ago

Complete failure to return phone calls. Rude operater that directed my call to voicemail. Left messages several times asking for a return call but nothing returned. 

Lacey S. 

on Birdeye

2 years ago

This is the best place to work if you want to sleep with your co-workers. The employees at AAM spend more time messaging on skype and emailing about things unrelated to work like having sex in the building and parking lot than they do actually working. They hire staff accountants that are not actual CPA's to do the communities taxes. It is surprising that the HOA's are not audited. This is the place to work though if you want to sleep with the administrative assistant supervisor, staff accountant/administrative specialist, c... read more

Lacey S. 

on Birdeye

2 years ago

This is the best place to work if you want to sleep with your co-workers. The employees at AAM spend more time messaging on skype and emailing about things unrelated to work like having sex in the building and parking lot than they do actually working. They hire staff accountants that are not actual CPA's to do the communities taxes. It is surprising that the HOA's are not audited. This is the place to work though if you want to sleep with the administrative assistant supervisor, staff accountant/administrative specialist, c... read more

tleehicks 

on Birdeye

2 years ago

If you’re interested in a rewarding career in the art of fraud, this is the perfect place for you! Down to lie? Change date stamps on pictures and are talented at make believe charges, this is the place for you! If I could leave Zero stars I would! If you get hired, welcome to the ocean, watch your back, SHARKS EVERYWHERE! Bunch of Scammers!!! 

Richard A. 

on Birdeye

3 years ago

I am President of an HOA next door to 8 Biltmore Estates managed by AAM. The VP of that property is Sue Larsen, who has been a great help to our community and very colaborative. She is personable, bright and goal-oriented. The homeowners at 8 Biltmore Estates are fortunate to have Ms. Larsen manage their community. 

Shannon C. 

on Birdeye

3 years ago

Wish I could put 0 stars. I hate this HOA Company. Our neighborhood switched to them about 2 years ago. They kept “pinging” me for things my prior HOA approved. I kept emailing them asking them to call my cellphone at their convenience to to talk about numerous issues and they never called. They are rude, when I finally got someone on the phone they bluntly and rudely go “do you know how an HOA works?’ I honestly think they’re prejudiced against single mothers, who work. All they’ll do is take your hard earned money. I can’... read more

Morey V. 

on Birdeye

3 years ago

Sue Larsen, the GM for 8 Biltmore Estates in Phoenix, is doing a terrific job for the residents - like me..! She has an even disposition, is always positive and upbeat and, most important, she follows through and get s the job done. She is a very positive force at this property and I always look forward to working with her. Morey Villareal 

Liston J. 

on Birdeye

4 years ago

Susan Gomez at the Fort Wayne, Indiana branch is doing a fantastic job for our Buckner villas neighborhood. She reacts quickly & is spot on with her answers. We own property in Florida & have not always had such a positive experience with property managers. AAM is fortunate to have her.