Asset Living

Olivia W 

on BBB

2 months ago

I lived at one of their properties called The Taylor in Marietta, GA for 3 years and never gave that office any problems. I also left a review on Google for the apartment directly because I had issues while I was there. Now the issue I’m having with this management company is I moved out on August 5 and still haven’t gotten my deposit refund. I spoke with the leasing office every week for 3 months and got nowhere with them so I thought reaching out to the management company would help, WRONG! Ive contacted them using the “co... read more

Nancy Lucia B. 

on BBB

3 months ago

I am currently living at Kingsland Park Complex located at: 23420 Kingsland Blvd Katy, TX 77494. This property is managed by Asset Living in Houston, Texas. I have lived at Kingsland Park for the last 5 months now. The property is beautiful, but management is is horrible. And the beauty of the property is overshadowed by the lack of care and attention to the myriad of concerns from the residents that actually abide by lease terms/conditions and are responsible, Please note that this is a 55+ community and most of the residen... read more

Vi D 

on BBB

4 months ago

Take it from a current resident that has engaged a legal team, Asset Living/The Richfield Apartments in Aurora, CO completely deserve an "F"/ZERO stars/the bottom of the barrel rating when it comes to: 1) Timely response to emails, phone calls and any maintenance issue 2) Amenities (operable mailboxes, clean common areas, effective services that residents are being charged for monthly such as pest control and round the clock onsite security) are a joke and a true disservice to residents paying for these overly priced "homes"... read more

Lynnon S 

on BBB

5 months ago

Horrible experience. The management / leasing office has trouble keeping their promises and I’m constantly having problems with the amount I owe. It keeps changing every month. They’re not honest, they have new leasing managers every month (I’ve talked with 5 people IN PERSON in 45 days). I was told TWICE that I owed two different amounts AFTER paying rent (once in Sept and another in Oct) and I just moved in August 30th. I can’t get in contact with their corporate office and I’ve left multiple reviews on this situation. Do ... read more

Chasity N 

on BBB

5 months ago

This is about Millhouse Apts in Dallas Tx run by Asset Living. WORST property management team I have ever dealt with. Lived here almost 2 years, moved out yesterday. My rent was always paid in full. First summer, it stayed around 90degrees INSIDE my unit and still paid 400$ a month in electricity. They would not fix it. Me and child had er visits. Then it was happening again next summer and they REFUSED to fix it, had to get the city of Dallas involved and they still did not fix it properly. They will lie to you and to Code ... read more

Maricela T 

on BBB

6 months ago

Asset living utilizes a third party scamming billing management company if you have any “outstanding balances” once you try to pay this balance, you CANNOT. The company has an F on BBB. If you contact asset living about this, they are not going to help. They will ruin your credit and render your homeless by ruining your rental history! DO NOT MOVE TO THEIR PROPERITES 

Freddie H 

on BBB

7 months ago

Freddie * On 8/18/24 a tree came through the roof of my apartment unit at ******** ***** ** *********** and its been 2 weeks since the incident happened and nothing has been done about it. I had to move my entire bedroom into the living room which is causing a real big living inconvenience and property management seems to care less about the situation. Property managers are hardly in the office to voice your concerns and no one never answers the phone in case you have a complaint. This complex is terrible and ecnore its tena... read more

Micheal B 

on BBB

7 months ago

Very unprofessional I will never rent from this company again after my experience at ********** ******* ** ***********. The manager violated my tenant rights several times to the point where she actually unlocked and entered my apartment for late rent, after I had already made agreement to pay which was supposed happen 2 days after she entered my apt. On July 17th she Aisha **** entered my apartment unlawfully, about an rent payment agreement that was made for July 19th. At this point I decided that I was not going to pay at... read more

Christina J 

on BBB

7 months ago

Dear Corporate Office, My name is Christina ******* and I am a tenant at ******** *******, managed by Asset Living Property Management. I am writing to express my deep frustration with the way my recent maintenance issue has been handled.On Saturday night at 10:47 PM, I experienced a significant leak in my apartment, with water coming through my furnace and laundry room due to an issue in the unit above me. I immediately attempted to contact the leasing office, but the provided emergency number did not work. I eventually rea... read more