Aspen NW Real Estate & Property Management Group, LLC

Rj C. 

on Yellow Pages

7 years ago

The first year of renting a home through Aspen was fine. They could be a few days slow on getting back to us, but things were always taken care of. Now that we were in our second year of renting, it's like everyone disappeared. Our microwave blew out, and they said it was a professional grade $600 microwave, so they would not be replacing it with the same. Instead, a guy came to look at it and order parts. We are still sitting here, over a month later, and have not heard back from the repairman or Aspen. One of the large bac... read more

Angelic P. 

on Yellow Pages

7 years ago

I would not rent from Aspen again.I have lived in this house for almost 12 years and initially it was rented from a differnt company.Aspen has been horrible.When we have a repair it takes forever to get a response.Our back wooden patio step was beginning to splinter and buckle- it took months to get it replaced and that was not until my husband threatened to sue if we got hurt on it.We have asked for the roof/gutters to be cleaned when we noticed our gutter garden-someone came out,started on the detatched garage,quit and no ... read more

Deena V. 

on Yellow Pages

7 years ago

Defiantly do not recommend Aspen to manage your property. They have a great sale pitch but that is where it ends. We are now out of state and needed someone to take care of our house, they do not do that. But they will take your money. It is to their advantage to have a high turnover of tenants, that is where they make most of their money. My last tenant left before contract was up, they were so fed up with Aspen. They will not keep an eye on your house, all they want is money and they do not work for it. They sent me a bill... read more