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4910 E 21st St N, Wichita, KS, 67208, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 6:00 p.m. | |
Tue | 10:00 a.m. to 6:00 p.m. | |
Wed | 10:00 a.m. to 6:00 p.m. | |
Thu | 10:00 a.m. to 6:00 p.m. | |
Fri | 10:00 a.m. to 6:00 p.m. | |
Sat | 11:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great Amenities and Decent Apartment The Quarters offers a lot of amenities that are great bonuses to living there. The buses ran every 15 minutes and was a great advantage. The gym is small but decent, and the rooftop pool was very nice. Maintenance was usually pretty quick. Everyone in the office was kind and helpful. Community areas are kept very clean and nice. There is a $15 per month fee for the valet trash pick up and (as of May 2020) it wasn't optional. The size of the bedroom (at least for the 3 bed) was veeeeery sm... read more
Great experience I have always loved living at The Gramercy! They are so professional and nice, and they have a great maintenance staff that always gets stuff done.
Never listen to you. This place is a joke and knowingly gives misinformation to tenants. They incentivize giving good reviews for money or prizes. Maintenance takes forever and sometimes they don't even fix the problem. The front office staff just gives you the run around when there are real concerns or ignore you completely. I've asked to speak with the general manager multiple times and have either been ignored or pushed off to someone else.
1st year college apt. Pre-move in, the staff has been exceptional. Very helpful and willing to answer all questions and concerns. Always someone to answer the phone, I've never got a voice messaging system. Our tour employee was great too. Hoping move in day and apartment living is just as good as all of our previous encounters.
Business response:
Thank you so much for this feedback! We're so glad we can provide you with a great service even before move-in. We love that you've chosen South Duff as your home and can't wait to continue to provide an amazing experience for you come move-in!
AC went out 4-5 Times within a year, have a video or a mouse or rat that was on our fridge, Filed a complaint with the state. I AM SO GLAD I AM NOT LIVING THERE ANYMORE I filed a complaint with the state. My AC broke multiple times and at one point the electricity went out for 24 hours making all our food in the fridge go bad. High Managment turn over ( 4 in the past year) and they got mad when i tried to enforce the notice to come in requirements. It got so bad to the point that the office refused to talk to me even to help... read more
Different Management, Same Poor Treatment and Emotional Stress Unless you have a lawyer and roommate, don’t move into The Gramercy. I moved in after new management, so things haven’t changed. I have been forced to move out of dangerous, adverse and disgusting situations into contracts costing more than my initial sign-on. I eventually was forced from a 4 bedroom into a 2 bedroom, expecting to have 1 roommate, but moved in with a couple unbeknownst to me. Then the amenities…the coffee machine and printer don’t work half the t... read more
Still continues with poor management and placement of tenants. I've been part of this apartment complex for almost a year and there has been a turnover in the management. I guess corporate still can't find responsible management to run this complex. Management says one thing and then denies it later. Better to respond by email or have a recorder with you during each and every conversation. I'm not sure what roommate matching program is used to place roommates together, but it doesn't work well. The Gramercy states student ap... read more
Poor and unprofessional staff The staff ignores work orders, refused to give a tour, and was overall unprofessional. Also there have been potholes for around 2 months that have not been fixed, and continues to get worse. Maintenance is also not helpful. They make quick fix that breaks again within weeks.
I love this place! I have lived here 3 years and will live here my senior year too! I recommend this place to my friends and any K-State student because the improvements to the apartments have been awesome, the clubhouse is really the best in MHK and the office staff and maintenance are so nice. I would say that I was worried about the distance to campus before I moved in but I take their free shuttle to campus and sometimes even ride my bike. Either way I just don't think there is a better place.
Aspen Heights Wichita has a 4.6 star rating with 269 reviews.
Aspen Heights Wichita is open now. It will close at 6:00 p.m.
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