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ASP - America's Swimming Pool Company of Tulsa
- Swimming Pools
- Tulsa, OK
About this business
Location details
6714 S Oswego Ave Tulsa, Tulsa, OK, 74136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have very similar complaints about Tim and his services. We ordered a pool cover from him last year at the end of the season and decided to go with his company this year. We had a good month or two of service, but it was downhill after that. No communication, unskilled technicians and an algae filled pool with no help. We had paid for the month of July, but only used their services once as we had to get a new service to fix the mess we found our pool in. I asked for a refund, have called and left messages, texted, but to n... read more
Communication or lack thereof. Unfinished work. It is with utter sadness that I write this review. As a business that hates to issue poor reviews to other business owners I find this one to be important to warn future businesses that may inquire. Upon our first meeting we were very optimistic with the services that were on the horizon. Owner Tim has a wealth of knowledge about water features, pools, and any equipment associated with such. Swiftly drawing a quote up and even altering it to meet needs. Seemingly the choice was... read more
I would give this company zero stars if it were possible. They started the pool service work but left it completely unfinished. I have tried calling the local folks multiple times to get this resolved, but I never received a single response. I even escalated the issue and contacted their corporate office, but I have heard absolutely nothing back. I received nonexistent customer service and complete lack of accountability. Serviced pools shouldn't be green. Upside is the ducks love it and Shrek wants to rent my pool :(
Bad customer service. Weekly maintenance and our pool kept getting more and more cloudy and green. called and called with no answer after large amounts of algae was settled on the bottom and pool was completely green! $355 a month for a green pool!
We used ASP last year with no problem. This year has been a train wreck. They straight up ghosted us for 3 weeks straight... we called and left messages probably about 8 times, each time being told a manager would get back to us right away. We never received a call back. Yesterday, they randomly show up out of the blue to clean the pool. We called to say we clearly no longer need their services and were told someone would call us back to cancel. Had to call back again today to try and cancel because we never got a call back.... read more
Frequently asked questions about ASP - America's Swimming Pool Company of Tulsa
How is ASP - America's Swimming Pool Company of Tulsa rated?
ASP - America's Swimming Pool Company of Tulsa has a 3.6 star rating with 32 reviews.
When is ASP - America's Swimming Pool Company of Tulsa open?
ASP - America's Swimming Pool Company of Tulsa is open now. It will close at 5:00 p.m.
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