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Ashton Reserve at Northlake
- Apartments
- Charlotte, NC
About this business
New, Modern Homes Just Steps to Northlake, Granite Counters Throughout/Clean Steel Appliances, Custom Tiled Glass Shower w/Built-in Seating, Oasis-Style Pool Featuring Largest Area Sundeck, Starbucks Cyber Cafo?= w/Private Media Room, Fully Equipped State o
Location details
10320 Grobie Way, Charlotte, NC, 28216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Ashton Reserve at Northlake has been the WORST apartment I’ve EVER stayed at. Management company has changed 6 times in the last 3 years we’ve stayed here. There have been car break-ins and car theft right in front of our building. Recently we’ve had an issue with our Spectrum internet. A spectrum technician came and messed up the wiring which impacted a few apartments in one building. Promises have been made to fix this issue via management and we are still without cable or internet for a few days now which is a problem... read more
The apartment and community is very beautiful but the COMMUNICATION is terrible. They NEVER answer the phones, respond to emails or anything. I was waiting 2 weeks for them to email me a paper and I had to literally go to the office and knock on the door to get it taken care of. They claim to be doing appointments only but NEVER answer the phone. I went to the office and saw them in there, called the number, and nobody answered. I called again this morning and not to my surprise, they are still not answering the phone. But b... read more
I've lived in many communities over the years and as much as I'd like to say this has been pleasant like all the others, it would be a flat out lie here. My job relocated me from out of state so prior to making the actual move, I viewed several communities prior to making a decision on place. I ultimately selected Ashton Reserve on the basis of a few apartment amenities as well as the courteous experience I had with the leasing agent, Dara. My move-in date arrived and I come with a truck full of belongings ready to move in a... read more
DO NOT RENT HERE. They are absolutely horrible with communication. I attempted to upgrade my apartment and received no communication from the property manager for close to 3 weeks (I was away in training so could not go there in person). Luckily I was able to secure an apartment elsewhere when I returned. It was just brought to my attention that they then proceeded to charge me month to month rent after my move out and failed to mail any charges to my new address so I could dispute them. Now, their system is down so they are... read more
RecommendedLove it. So beautiful and such a fabulous location. 🤗❤️
This was my 1st home since relocating from another state and the experience has been BEYOND HORRIFIC since management changed this summer!
Marquest exhibited a high level of professionalism when interacting with me during my apartment search. I can tell that he and his colleagues strive to maintain an excellent rapport with residents. Ashton Reserve sets a standard for others to follow. I am happy that I chose Ashton Reserve for modern and up-to-date apartments and amenities and a friendly management team that enjoys catering to their residents.
Business response:
Thank you for such kind words Marisa! We love having you here and are so happy you love living here too!
I have not been here very long but one thing I can say is wow I was in the hospital and when I came home from the hospital the management team here has really held me up they have gone above and beyond for me and for that I am so grateful. I told them today that they are not normal landlords . And that they are going to be blessed double and triple fold not just for what they did for me today and on other days but what I have seen them do first hand for other residents. if you looking for someplace to move this is the place
We are under new management and had to find out from a print out left in our doors. No email or communication via phone messages or anything....a print out. The trash compactor is DISGUSTING!! People dump their whole apartments over there and trash from broken trash bags are left for days which has caused a pest problem that has still not been managed -- Black Solider Flies are in my apartment and patio. It's been months and I really hope this new management can take care of it sooner than later. I loved this place when I mo... read more
Frequently asked questions about Ashton Reserve at Northlake
How is Ashton Reserve at Northlake rated?
Ashton Reserve at Northlake has a 4.5 star rating with 55 reviews.
When is Ashton Reserve at Northlake open?
Ashton Reserve at Northlake is closed now. It will open on Monday at 9:00 a.m.
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