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Ashley

4.5

About this business

Location details

14270 Smoketown Rd, Woodbridge, VA, 22192, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.54,849 reviews
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Maryum C.'s profile image
Maryum C. 
4 years ago

Very disappointed with this store. I placed an order back in May and still haven’t received my furinture. They have tried to deliver 3 times already and every time they come the product is broke when they open the box. I’ve paid for items that I still haven’t received. The items that they did deliver I’m noticing has damages that looks like was covered up before delivery and is now a process to claim which takes time and energy. I should have known the type of business they had going on when I was in the store purchasing bec... read more

Samer A.'s profile image
Samer A. 
5 years ago

Eritrea great sales associate! All questions that I asked like prices, discount, material etc she answered everything in a timely manner. 

S M.'s profile image
S M. 
6 years ago

Outstanding service! Matt was AWESOME, patient, attentive and provided great advice on my purchased selections. He's a true gem and really knows his stuff. If I'm ever in need of furniture I will definitely come back to Matt and refer others! THANK YOU MATT!! You rock!! 

Ingrid C.'s profile image
Ingrid C. 
6 years ago

I am giving ONE star because I don’t have the option to give 0. WORSE EXPERIENCE IN MY LIFE!!! DONT EVER BUY FROM ASHLEY FURNITURE STORE!!! I am not happy with how everything turned out. Today I was supposed to get my delivery with the new bedroom set that I chose since the first one was damaged and half of the bedroom set was not the pieces that I ordered, but again, it was missing pieces and the bed was damaged. Almost the same thing with the first one that you guys delivered wrong and damaged. They took it all back saying... read more

John V.'s profile image
John V. 
7 years ago

Attentive, prompt, customer-focused, courteous. Salesperson Eddie was great to work with. An overall pleasant experience, I would return again in the future. 

Nakeisha R.'s profile image
Nakeisha R. 
7 years ago

Juan was very attentive, respectful, informative, honest, nice. He was interested in my needs so he could better assist me.Good service! 

George G.'s profile image
George G. 
7 years ago

Arguably the worst sales experience I've ever had. I purchased a 6000 dollar Tempurpedic bed, and I left the store torn and remorseful because of the pressure applied by the salesmen. I understand that they have to make a living, but it was a bit much to me. So, I went back to the store a day or 2 later to cancel the purchase due to buyer's remorse. I was told that I couldn't cancel the purchase because the product was ordered just for me and was on it's way. I was told that I would receive it on Saturday and I reluctantly l... read more

Carol B.'s profile image
Carol B. 
7 years ago

Our Associate, Eddie, was extremely knowledgeable about all of the furniture featured. He gave us our space as we shopped the floor and was not pushy. Furniture was nicer the expected. Highly recommended. 

Joyce S.'s profile image
Joyce S. 
8 years ago

As always I have a great experience when shopping at ashley. 

Frequently asked questions about Ashley

How is Ashley rated?

Ashley has a 4.5 star rating with 4,849 reviews. 

When is Ashley open?

Ashley is closed now. It will open at 10:00 a.m. 

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