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Ashford Casa Serena Apartments

4.5

About this business

Location details

6310 Dumfries Dr, Houston, TX, 77096, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.5714 reviews
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Taj Rip Jorge's profile image
Taj Rip Jorge 
7 years ago

There's never hot water. You call and complain at the front leasing office and their excuse is that the pipes are old the plumbing is old they had to cut the hot water off because somebody broke a pipe again or a pipe busted it's always some kind of excuse to why you don't have hot water. RIDICULOUS!!!! 

Stephanie Cameron's profile image
Stephanie Cameron 
7 years ago

I enjoy living here environment very kid friendly and a nice place for your family 

Taj Rip Jorge's profile image
Taj Rip Jorge 
7 years ago

There's never hot water. You call and complain at the front leasing office and their excuse is that the pipes are old the plumbing is old they had to cut the hot water off because somebody broke a pipe again or a pipe busted it's always some kind of excuse to why you don't have hot water. RIDICULOUS!!!! 

Stephanie Cameron's profile image
Stephanie Cameron 
recommend  Recommended
7 years ago

I enjoy living here environment very kid friendly and a nice place for your family 

Francisco Hernandez's profile image
Francisco Hernandez 
7 years ago

Since day one they been nice they help me thru my application the apt was clean and everything was working properly no complaints at all i love it since day one and i will definitely recommend this apts. Thank you! 

Shalequa Adams-Rogers's profile image
Shalequa Adams-Rogers 
7 years ago

Wasp, bats, no visitor parking, and only 2 maintenance people. Always a/c and hot water problems. Brown water comes out of the faucets at times. Not the maintenance guys fault that they have so many issues with these old buildings but they need to hire more help. Been here only 4 months and a/c went out 2 times already. Looking forward to moving asap. 

Milán Rivas's profile image
Milán Rivas 
8 years ago
Nayeli Estrada's profile image
Nayeli Estrada 
8 years ago
Karina Castellanos's profile image
Karina Castellanos 
8 years ago

My boyfriend moved in on April 1, 2016 since the day he moved the apartment was given filthy, holes behind the toilet, toilet seat old, dishwasher not working, patio door widely open latch loose, many more things the worst part is now since date he moved in with no A/C they have been given the run around saying that the part is missing and that they are waiting for it. I have try calling the corporate office and they also given the run around. At this point don't know what else to do but move-out even if he has to pay for br... read more

Frequently asked questions about Ashford Casa Serena Apartments

How is Ashford Casa Serena Apartments rated?

Ashford Casa Serena Apartments has a 4.5 star rating with 714 reviews. 

When is Ashford Casa Serena Apartments open?

Ashford Casa Serena Apartments is open now. It will close at 5:00 p.m.  

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