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Ascension Seton Shoal Creek

3.5
  • Austin, TX

About this business

Ascension Seton Shoal Creek behavioral health services has transitioned to Cross Creek Hospital together with Ascension Seton. All patient records maintained by Ascension Seton Shoal Creek will be maintained by Ascension Seton in accordance with applicable state medical record retention requirements. Inquiries about obtaining copies of patient medical records may be directed to Ascension Seton - Health Information Management at 512-324-1490. 

Location details

3501 Mills Ave, Austin, TX, 78731, United States

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3.555 reviews
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Mariana Moya (MrSMoyaLangley)'s profile image
Mariana Moya (MrSMoyaLangley) 
on Google
2 months ago

I went inpatient on November 2022 and didn't write a review then 'Cause I didn't see the need, but after being recently hospitalized at Rock Springs hospital in Georgetown, I can say; Shoal Creek is a 5 star hotel in terms of the care given, the amount of staff that ensures proper attention and care to each patient, the doctors and the therapists. This hospital is by no means a perfect place, but once you've been to another one, you really appreciate this one and the time spent in there. 

Jamie Johnson's profile image
Jamie Johnson 
on Google
4 months ago

5 Stars for excellent care and treatment. Every single staff member Tech, RN, MDs AND social workers and Music and Art herapists were incredibly helpful and knowledgeable. They all get along like family which is such a sacred thing, especially these days. Lastly the chefs.... literally some of the best food ever. I don't have my notebook with me to namedrop all the extra special ones but I will try to update later 

chely c's profile image
chely c 
on Google
4 months ago

This place is not a good place to leave your loved one they over medicate the patients and barely have an answer for you when you ask to talk to the doctors, all this place is is a place to stay and shove pill down your throat!! My nice was left with tremors for months after her stay there, On top of that my niece sign a information consent form for me so I could talk to the doctor and receive information, she signed it right in from of me and when I tried talking to the doctor, the doctor told me i wasn’t authorized any inf... read more

David Montgomery's profile image
David Montgomery 
on Google
4 months ago
Pat Boudreau's profile image
Pat Boudreau 
on Google
4 months ago

Impatient and cruel staff. Feel sorry for anybody that is still there for going to be there. 

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Frequently asked questions about Ascension Seton Shoal Creek

How is Ascension Seton Shoal Creek rated?

Ascension Seton Shoal Creek has a 3.5 star rating with 55 reviews. 

When is Ascension Seton Shoal Creek open?

Ascension Seton Shoal Creek is open now. It is open 24/7. 

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