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Ascension Saint Agnes Neurology
- Baltimore, MD
About this business
Location details
3407 Wilkens Ave #430, Baltimore, MD, 21229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolute terrible practice. They do not care about their patients and will let them suffer, especially at the cost of the patient's health. While the providers may have taken the Hippocratic oath, the front desk staff has not, and they do not care about you. This practice does not have a working portal at the time of review, and there is no way to directly reach your provider, you are at the mercy of the front desk staff. The patient has repeatedly asked for portal access and the practice has ignored them or told them they c... read more
Very Proffessional and Concerned thorough attention with The Patient. Greatly appreciated service , Superb Doctor !
We should have saw the red flag when our Ascension PCP didn’t refer us to Ascension Neurology in the first place. We went to Ascension Neurology because we needed an appointment quick (the doctors had no openings so they scheduled us with the NP). We waited almost two hours for the appointment to start, the office is completely run down, and the staff will not answer their phones! It took me two weeks to get a return call and I only got a call back because I sent a portal message directly to the provider. After that first ap... read more
Was referred here. When I called to make an appointment they wanted me to fax over all my clinical notes from my Dr. Once I got that done I called back and they did not receive my fax (maybe lost my HIPAA?) and now wanted me to fax my referral too. Getting my referral changed was much easier than trying to get an appointment.
My doctor is good but the front staff needs to learn how to answer a phone and respond to voice mail. It's infuriating. One example is that I've had issues with prescription refills because, over the course of two weeks, no one could respond to me or my pharmacy. This led me to to an epilepsy medication withdraw which believe me, is not fun. The front staff needs to get it together.
Frequently asked questions about Ascension Saint Agnes Neurology
How is Ascension Saint Agnes Neurology rated?
Ascension Saint Agnes Neurology has a 3.3 star rating with 24 reviews.
When is Ascension Saint Agnes Neurology open?
Ascension Saint Agnes Neurology is open now. It will close at 4:30 p.m.
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