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Ascension Saint Agnes Hospital Sleep Care
- Healthcare
- Baltimore, MD
About this business
Location details
3407 Wilkens Ave #400, Baltimore, MD, 21229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The room was cold, and having several blankets on me made it hard to fall asleep. My previous sleep experience was in a facility that was very comfortable, almost like home. We had our own individual bathroom, which allowed us to get up and take a shower. However, in this place, we had to use the same bathroom as the other patients who were undergoing sleep studies. When it was time to get up, a technician had to remove all the wiring that had been stuck to my face and the Temple hair now its bald spot; no alcohol was applie... read more
On 06/10/25 my Grandson had a sleep study we received no information on what to do. The person at the security desk acted as I was bothering them.I was coming to relieve Mom around 11pm and was so disrespected due to the lack of assistance within this hospital. I was disrespected more than 1 time by the women at the desk within the sleep study telling us we could leave as my grandson was asleep. I have been to different hospitals I never been mistreated and all I was doing is supporting my grandson while he was getting a muc... read more
I was supposed to have a sleep study on 4/25 only to be called the week before to be told they no longer have my referral for the appointment. The referral I have sent to them THREE separate times. After this call I received another call threatening to cancel my appointment if they don't get it, even though I had told them I sent it before and was in the process of getting it resent AGAIN. After I spoke with my doctor and I had it faxed to the office, twice just to be sure, I spent another thirty minutes trying to contact so... read more
I've continued to leave messages about scheduling an appointment. No call back. No one ever answers the phone.
I'm really disappointed with the way they handle appointments. I waited for a month for a call back or follow-up, but instead I was given the run around and wrong information. It's difficult to get through the appointment line, there is a lack of customer care or respect to an individual's needs. I would advise St. Agnes to use a different customer care service. It such a good hospital to deliver low quality service to incoming patients.
Frequently asked questions about Ascension Saint Agnes Hospital Sleep Care
How is Ascension Saint Agnes Hospital Sleep Care rated?
Ascension Saint Agnes Hospital Sleep Care has a 1.4 star rating with 10 reviews.
When is Ascension Saint Agnes Hospital Sleep Care open?
Ascension Saint Agnes Hospital Sleep Care is closed now. It will open tomorrow at 9:00 a.m.
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