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Arroyo at Baker Ranch

3.1

About this business

Location details

100 Indigo Pl, Lake Forest, CA, 92630, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.192 reviews
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Mohammad Mardeban's profile image
Mohammad Mardeban 
on Google
4 weeks ago

I applied for an Apartment there five years ago. To be exact July 28, 1999. Not only did I never receive any phone calls from them, but every time I called nobody was available and I had to leave a message they never called me back, or if they answered, they told me nothing was available yet. (initially, I was told it takes about a year and a half). I even called their Regional Office and spoke to the Regional Manager but no positive results yet. Very frustrated with the results so far. Initially, If I hadn’t been told that ... read more

kailyn Stavenhagen's profile image
kailyn Stavenhagen 
on Google
a month ago

Despite the terrible reviews on here, I gave them a chance. Now I truly regret the time of mine I allowed them to waste. My first big shoutout goes to EDITH!!!! Congrats on fooling your bosses that you actually do anything worth paying you. She had the maintenance manager stand in as acting manager for my tour of the property. Now keep in mind it took me calling for 40 minutes straight before someone onsite answered the phone. My first inquiry was asking is the waitlist open and if so what is the process to be get put on the... read more

Noah Fain's profile image
Noah Fain 
on Google
a month ago

Dishonest and Unresponsive Leasing Office If you're considering renting here, beware—this leasing office is a nightmare. I’ve called daily, submitted tour requests, and filled out the contact form over 30 times—never got a single response. Calls go straight to maintenance, and no one ever answers. I took time off work to visit in person, only to be told there are no available apartments and the waitlist is closed—yet their website, Apartments.com, and Rent.com all show listings. Even Craigslist had six new posts in the last ... read more

kailyn Stavenhagen's profile image
kailyn Stavenhagen 
on Google
a month ago
Jee Park-Graves's profile image
Jee Park-Graves 
on Google
a month ago

I called the leasing office 5 times to inquire about vacancy on Monday around 3pm. First time my call was redirected to their headquarter. Instead of informing about my call being redirected, they acted like I made a mistake and called their headquarter instead of the leasing office and provided me the exact number I called. I called that number again and this time I was redirected to their maintenance. They acted like I called their number and not the leasing office and gave me the same number again. Then I called two more ... read more

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Frequently asked questions about Arroyo at Baker Ranch

How is Arroyo at Baker Ranch rated?

Arroyo at Baker Ranch has a 3.1 star rating with 92 reviews. 

When is Arroyo at Baker Ranch open?

Arroyo at Baker Ranch is closed now. It will open on Monday at 9:00 a.m. 

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