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Arrowhead Regional Medical Center: Emergency Room
- Emergency Medicine
- Colton, CA
About this business
History Established in 1999. Arrowhead Regional Medical Center (ARMC) is a 456-bed university-affiliated teaching hospital licensed by the State of California Department of Public Health and operated by the County of San Bernardino. The hospital, located on a 70-acre campus in Colton, California, is a designated Level II trauma center. ARMC operates a regional burn center, primary stroke center, a free-standing behavioral health center, four primary care centers including three family health centers, and provides more than 4... read more
Location details
400 N Pepper Ave, Colton, CA, 92324, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
Because they either lost my late husband’s high school class ring or they stoled it before sending his body off to the mortuary to be cremated, my youngest stepson wanted it and now he’s heartbroken because he’s not going to have it!
Business response:
Hello Sharon Jacobs, We are very sorry for the loss of your husband and extend our condolences to you and your family. In regards to the school ring it is understandable how important it must be for your step-son. Please call one of our Hospital Customer Advocates at 909-580-3535 so that we can help you navigate through the claim process. Thank you for reaching out to us and making us aware of your concerns.
My daughter went there with a sore throat bodyaches high fevers and all they did was tested her for Covid and eventually telling her she was positive and there’s nothing more they can do for her and sender on her way not able to deal with her high fevers and body aches that she was enduring went back for a second time and they said they could not do anything more so she went home to continue to deal with it so her dad told her go to another hospital get a second opinion somethings not right and she did had blood work done an... read more
Business response:
Good Morning Obdlia, On behalf of ARMC we want to sincelry apologize for your daughters experience with our Emergency Department. If you or your daughter would like to speak with someone regarding your concerns please contact our Hospital Customer Advocate office at ph#909-580-3535, Thank you
Worse service ever, need to learn about compassion and giving dignity to the ill people , they play games with my mom health is not fair what you have done to her, unbeilable that way you “cared” for my mother, your “service” is disgusting
Business response:
Good Morning Rosie, We sincerly apologize that your mothers visit with ARMC did not meet your expectations. If you or your mother would like to speak with someone further regarding your concerns please contact our Hospital Customer Advocates at ph#909-580-3535. Thank you
Honestly, they will see you, after WAY LONG WAITS! Longer than local ER then send a bill and literally right away take you to small claims and get your wages garnished 30% until it’s paid off..... PERSONAL EXPERIENCE AND it’s so ghetto they have metal detectors at the door... good luck finishing a decently clean seat to sit in for 10 hours....
that hospital literally left me 2 die.... 2 weeks I was bleeding n they couldn't pin point where it was coming from I had 2 have 4 units of blood they didn't let me eat at all I only had 1 day of soiled food.... I already dreamt that I wasn't going 2 make it out alive my hemoglobin by the end of the stay was 3.5 very low I couldn't hold my grandkids.... I found the strength 2 walk out of that hospital n go 2 Loma Linda omg the best decision I made I was at loma Linda I was discharged after 3 days bleeding stopped n I wasn't ... read more
I am very disappointed in Arrowhead Regional Medical Center and how they have handled the recent outbreak of coronavirus cases in the department, Patient Accounts. On Sunday June 28, 2020 the appropriate supervisors were informed of 2 positive test results and another positive test result on June 29, 2020, with one more employee still waiting on their results. The spread of the coronavirus infection was began on Monday June 22, 2020 and possibly as early as Friday June 18, 2020. On Monday June 22, at least 2 of the 3 positiv... read more
Business response:
Hi Aide, Thank you for bringing this to our attention, we appreciate your willingness to communicate any concerns you may identify. Your concerns have been escalated internally to the leadership of the areas you mentioned for follow-up. Our Employee Health department has been engaged to ensure proper protocols are being followed in these areas. Also, the location you referred to has recently undergone an extensive deep cleaning to disinfect and reduce the risk of any spread of germs or bacteria. -ARMC Administration
RecommendedI have always had a good experience went to the ER and the nurses and doctors took care of me and had no judgement
They don’t practice social distancing in their ER they sit patients next to each other not even a foot away. They claim to be helping people seems like they don’t care. Or are just plain negligent in regards for the safety of people. Shame on you Andrew Goldfrach
Business response:
Good Morning Michael, On Behalf of ARMC we sincerly aplogize for your experience with us. We take the reviews from our patients very seriously and apperciate the feedback you have provided us. I will be sharing this information with Managment for review. If you would like to speak with someone regarding your concerns please contact one of our Hospital Customer Advocates at ph#909-580-3535
For a county hospital, this place was very clean and the staff were professional. If I absolutely had to go there again, I would.
Frequently asked questions about Arrowhead Regional Medical Center: Emergency Room
How is Arrowhead Regional Medical Center: Emergency Room rated?
Arrowhead Regional Medical Center: Emergency Room has a 3.7 star rating with 457 reviews.
When is Arrowhead Regional Medical Center: Emergency Room open?
Arrowhead Regional Medical Center: Emergency Room is open now. It will close at 11:59 p.m.
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