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Arby's
- Restaurants
- Brighton, NY
About this business
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location details
2911 W Henrietta Rd, Brighton, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is the worst customer service ever. They like literally seem depressed to have to work. No smiles, no friendly greetings. Very to the point and get it over with type of ppl. I like the food but jeez can we get some good customer service too?! Is that too much to ask? The night time drive thru girl needs to get retrained on service or let her go. I feel like im bothering her when I order. It's ridiculous.
Business response:
Hi Nini, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the 2911 W Henrietta Rd, Rochester, NY location? Our Guest Support team will reach out to you personally and make this right.
Frequently asked questions about Arby's
How is Arby's rated?
Arby's has a 3.7 star rating with 1,433 reviews.
When is Arby's open?
Arby's is closed now. It will open at 9:00 a.m.
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