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Arby's
- Restaurants
- Brighton, NY
About this business
Location details
2911 W Henrietta Rd, Brighton, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is the worst customer service ever. They like literally seem depressed to have to work. No smiles, no friendly greetings. Very to the point and get it over with type of ppl. I like the food but jeez can we get some good customer service too?! Is that too much to ask? The night time drive thru girl needs to get retrained on service or let her go. I feel like im bothering her when I order. It's ridiculous.
Business response:
Hi Nini, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the 2911 W Henrietta Rd, Rochester, NY location? Our Guest Support team will reach out to you personally and make this right.
Frequently asked questions about Arby's
How is Arby's rated?
Arby's has a 3.7 star rating with 1,465 reviews.
When is Arby's open?
Arby's is closed now. It will open at 9:00 a.m.
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