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Arby's

4.0

About this business

Location details

7708 Preston Hwy, Louisville, KY, 40219, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,518 reviews
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Delvina M Kimbler's profile image
Delvina M Kimbler 
5 years ago

😀,....................... 

Shannon Vogel's profile image
Shannon Vogel 
6 years ago

Had a great experience and enjoyed the food very much!! 

Shawn Cheatham's profile image
Shawn Cheatham 
6 years ago

Hot fresh food. Fast and friendly drivethu experience. 

Jacob Smith's profile image
Jacob Smith 
7 years ago

The bourbon bq sandwich sucks I bet dog crap taste better then that 

Business response:

We apologize, Jacob. Please let our Guest Support team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/commentform/arbys.aspx?ID=MzQ4NzE= 

Stacey Bond's profile image
Stacey Bond 
7 years ago

I have never been so disappointed before this bad . Had beef n cheddars and hubby had chicken cordon bleu Both bottom buns were so hard couldn’t eat them .All the sandwiches were cold 

Business response:

We apologize, Stacey. Please let our Guest Support team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/comment.../arbys.aspx... 

Kailey Matthis's profile image
Kailey Matthis 
7 years ago

Business response:

:) 

Emily Thorn's profile image
Emily Thorn 
7 years ago

Order a #6 double and my beef and cheese had hardly any cheese on it at all. Also service wasn't that great. Called to complain and the girl hung up on me. 

Business response:

We apologize, Emily. Please let our Guest Support team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/comment.../arbys.aspx... 

Dennis Walcott's profile image
Dennis Walcott 
7 years ago

Husband and i tried the new smokehouse chicken sandwiches, we were disappointed, very sloppy ,way too much sauce and mayo, yuk 

Bryan Johnson's profile image
Bryan Johnson 
8 years ago

Wanted a Chicken Pepperoni Parm combo, got a Chicken sandwich with Roast Beef, Swiss, and Mayo... Called the store spoke with a manager and they said they knew about handing me the wrong sandwich and would make it right. I live in PRP so it took me a bit to return... Get to the store and I cannot remember the managers name and the clerk at the window blows me off at first until I protest. He says I need to remember the managers name and walks off saying not to worry about it "this time" (only my second time at this location ... read more

Business response:

Hi Bryan, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the 7708 Preston Hwy, Louisville, KY location? Our Guest Support team will reach out to you personally and make this right. 

Frequently asked questions about Arby's

How is Arby's rated?

Arby's has a 4 star rating with 1,518 reviews. 

When is Arby's open?

Arby's is closed now. It will open on Monday at 9:00 a.m. 

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