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Arby's

3.9

About this business

Location details

2804 Crittenden Dr, Louisville, KY, 40209, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.93,058 reviews
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Shary Payton's profile image
Shary Payton 
9 years ago

I wish they had people here that could understand what you are telling them. I always have to repeat my order time and time again. Today, we repeated it four times. Topanga (yes that was her name says so on the receipt) kept asking us, "What did you say after that?" I wanted to scream! She had me so frustrated! HONEY WHAT IS YOUR PROBLEM?Why can't you take the order and get it right? Why did I have to repeat it four times? Do you need a hearing aide or are you just slow? Either way, you shouldn't be working the drive thru, a... read more

Nick Miller's profile image
Nick Miller 
9 years ago

This place is fucking ridiculous. The workers are rude and sloppy as hell. Can't get a order right to save their life. 

Business response:

Hi Nick, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the 2804 Crittenden Dr, Louisville, KY location? Our Guest Support team will reach out to you personally and make this right. 

Kendra Ray's profile image
Kendra Ray 
9 years ago
Mike Reed's profile image
Mike Reed 
9 years ago

I waited extra long only to get home and realize my order was completely wrong and what i did get wasn't even fresh. Robbery 

Christine Lockard Schneider's profile image
Christine Lockard Schneider 
9 years ago

I am wondering why they keep changing the hours that you can get breakfast. I have gone in the past at 5:00am and ordered but today I was told breakfast wasn't ready. Can anyone help. 

Candace Scott's profile image
Candace Scott 
9 years ago

Food was hot n fresh when i got my food. The wait wasn't bad either. Good job yall! 2 thumbs up! 

Patricia Pierce's profile image
Patricia Pierce 
10 years ago
Bonnie Heflin-Rumbaugh's profile image
Bonnie Heflin-Rumbaugh 
10 years ago

I was actually fairly impressed with this location! Most places there around U of L campus are not clean, the people are rude, but the Arby's there, they finally got it right :) 

Paul Hunter's profile image
Paul Hunter 
10 years ago

Frequently asked questions about Arby's

How is Arby's rated?

Arby's has a 3.9 star rating with 3,058 reviews. 

When is Arby's open?

Arby's is closed now. It will open on Monday at 9:00 a.m. 

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