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Arby's

3.6

About this business

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads. 

Location details

9020 S Western Ave, Oklahoma City, OK, 73139, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.6498 reviews
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Doug Statler's profile image
Doug Statler 
4 years ago

Waited in drive through for twenty minutes after paying. Had to go inside to get my order. When I ate my sandwich it had plastic film in it. All the employees seemed lost and don’t take initiative. Also had no Arby sauce. 

Business response:

We apologize for your experience. Please let our Guest Support Team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/commentform/Arbys.aspx 

Pat Schroeder Jenkins's profile image
Pat Schroeder Jenkins 
5 years ago

Wait in drive thru was 20 minutes and only two cars in front of me. Ordered two turnovers, apple, cause out of cherry. They were bent soggy greasy and were very hard to bite and chew. 

Shawn Kruzan's profile image
Shawn Kruzan 
8 years ago

Tried to go eat here for lunch and had the WORST experience in my entire life at a fast food place!!! Someone need to help out this girl "Shay" with her fast food job skills! I've NEVER called in on bad service before but I'm goin all the way up to the DM in this case.. I only got the last end of the video but it'll be enough!! 

Bruce James's profile image
Bruce James 
8 years ago

just stopped at arby's for some buffalo chicken sliders this is what i got. i didn't know arby's sold nuggets. and the bread was wet and soggy 

Business response:

Hi Rick, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the 9020 S Western Ave, Oklahoma City location? Our Guest Support team will reach out to you personally and make this right. 

AJ Hard's profile image
AJ Hard 
8 years ago

wasn't really there, but i'm sure it's fine. I was over in that area 

Mindy Collum's profile image
Mindy Collum 
9 years ago

I ordered 3 chicken, bacon, and Swiss sandwiches. I couldn't bite into mine but I thought I was being paranoid. It was raw, not just undercooked but RAW. I'm not only hungry now, I'm completely grossed out. Not the first time it's happened to me at this location either. You disappoint me Arby's. 

Business response:

Hi Mindy, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the 9020 S Western Ave, Oklahoma City location? Our Guest Support team will reach out to you personally and make this right. 

Whitney Ochs's profile image
Whitney Ochs 
9 years ago

You forgot my au jus with my French dip tonight! Other than that this place is great! 

Jackie Tobie Fleeman's profile image
Jackie Tobie Fleeman 
9 years ago

They've remodeled. Sliders are great. You gotta try em. Service has surely improved. More people than I've ever seen in there. We're at the one on Western at SW 89th 

Միքայէլ Սարգիս Արմենի Հովհաննիսյան's profile image
Միքայէլ Սարգիս Արմենի Հովհաննիսյան 
10 years ago

Frequently asked questions about Arby's

How is Arby's rated?

Arby's has a 3.6 star rating with 498 reviews. 

When is Arby's open?

Arby's is closed now. It will open at 9:00 a.m. 

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