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Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
225 N 400 W, Kaysville, UT, 84037, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
They took 20 min to get our food and when we got it we noticed that they missed 2 of our fries. They didn't give us our receipt when we paid either. When we went back to ask for our fries they said they couldn't give us our fries because we didn't have the receipt. I will never go there again.
Business response:
Hi Mikey, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the Kaysville, UT location? Our Guest Support team will reach out to you personally and make this right.
It took over 20 minutes to get my order of 3 things. My fries were cold and stale and my milkshake was runny. Even though I got all my money back I still feel disappointed. I didn't want a free and terrible dinner.
Business response:
We are very sorry about this, Anastasia. Would you please send an email to socialmedia@arbys.com with your Facebook review & phone number? Our Guest Support team will contact you to make it right. Thank you.
The slowest arby's in the state! I avoid this location like the plague!
Terrible. On a good day it takes forever to get your food. Other days it's "technical difficulties". Another day the drive threw speaker doesn't work and the workers ignore you when you drive up to the window. Just a poor arby's location all around. When you constantly have multiple bad experiences it's obvious there is a management issue. You are better off going to the Wendy's across the street or subway down the road. Don't waste your time at this particular arby's location.
Arby's has a 3.8 star rating with 1,139 reviews.
Arby's is closed now. It will open tomorrow at 9:00 a.m.
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