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Arby's

3.8

About this business

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads. 

Location details

225 N 400 W, Kaysville, UT, 84037, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,139 reviews
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Chris Healey's profile image
Chris Healey 
6 years ago

Still waiting for 1 chicken slider... 

Anna Carter's profile image
Anna Carter 
recommend  Recommended
6 years ago

I just went through the drive through to get a chocolate shake. My dog in the Carr with me. Amazing cashier saw my dog and commented on how pretty my dog is.Brings out my shake she had drawn a dog bone the whip cream! Best quickest service I have received there. I wish I got her name because she had amazing customer service all together.This type of service is what we need to get back to! Visit: Sept. 9 2018(9/9/18).Time-2215 (10:15 pm) 

Business response:

We apologize, Anna. Please let our Guest Support team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/comment.../arbys.aspx... 

Kevin Harkness's profile image
Kevin Harkness 
7 years ago

Business response:

We apologize, Kevin. Please let our Guest Support team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/commentform/arbys.aspx?ID=MzIxMDY= 

Megan Pyper's profile image
Megan Pyper 
7 years ago

This place can't seem to find competent, respectful employees who understand the meaning of working in a 'service' industry. I've been to this location several times and it's always the same. Wrong food, missing food and poor service from snarky disrespectful employees. There also doesn't appear to be an actual adult anywhere in the building, if you ask for a manager all you get is another teenager. At the drive through tonight a bag of food was almost dumped in my lap by an employee who wouldn't wait 5 seconds for me to put... read more

Business response:

We apologize, Megan. Please let our Guest Support team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/comment.../arbys.aspx... 

Cricket Harvey-Longaker's profile image
Cricket Harvey-Longaker 
7 years ago

Business response:

We apologize, Cricket. Please let our Guest Support team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/comment.../arbys.aspx... 

Shawn Stephens's profile image
Shawn Stephens 
7 years ago

Hard to rate the food because they wouldn’t honor the coupons I had that were good for two more days so I didn’t get any food. “They changed the buttons and there is nothing we can do. “ No worries, I called the corporate office and there is something they can do. 

Business response:

Hi Shawn, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the Kaysville, UT location? Our Guest Support team will reach out to you personally and make this right. 

Cody Ray Eisenbarth's profile image
Cody Ray Eisenbarth 
7 years ago

This is the worst Arbys I have ever been to. That is if I can ever actually get food here. I am usually only able to come around 10 pm to 10:30 pm And even though their hours say they are open until 11 pm, their open signs are still on, and the automated drive thru message plays, the drive thru menu is off and the store is deserted. If I am lucky enough to make it there before they just decide to close whenever they want I almost always have problems with my order and the food is cold. Seriously just save your time and just ... read more

Business response:

Hi Cody, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the Kaysville, UT location? Our Guest Support team will reach out to you personally and make this right. 

Curtis Sorenson's profile image
Curtis Sorenson 
7 years ago

How do you screw up an order that's only one sandwich, 1 order of fries, and 2 shakes? I get when it's busy that things get mixed up sometimes, but this was on a Sunday when the place was dead, no one else inside, no one at the drive through. Somehow they managed to screw it up anyways, wrong sandwich and if I didn't notice it was the wrong shake before I grabbed my food and left for my car that'd be wrong too, plus let's also mention the fact that the worker running the cashier was getting the fries without gloves or anythi... read more

Business response:

Hi Curtis, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the Kaysville, UT location? Our Guest Support team will reach out to you personally and make this right. 

Joshua Scharf's profile image
Joshua Scharf 
7 years ago

After waiting 20 minutes in the drive thru I asked for red Ranch and was told it was $0.50 extra so I asked for some Arby's sauce and horseradish sauce and was given one Arby's packet for 3 sandwiches terrible service i will never return 

Business response:

Hi Joshua, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the Kaysville, UT location? Our Guest Support team will reach out to you personally and make this right. 

Frequently asked questions about Arby's

How is Arby's rated?

Arby's has a 3.8 star rating with 1,139 reviews. 

When is Arby's open?

Arby's is closed now. It will open tomorrow at 9:00 a.m. 

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