This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Apria Healthcare
- Home Health Care
- Jefferson City, TN
About this business
Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need.
Location details
1075 Martha Glass Dr, Jefferson City, TN, 37760, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worlds worst customer service. I'm in a broken hospital bed and it is taking them weeks to repair it. Reported the up down motor wasn't working making a loud grinding noise, and they sent a repair mane with nothing but a control cable. He agreed the gears were stripped and went back for parts, Still nothing after several weeks. Calling customer service gets someone who misunderstands every thing you say.
Worlds worst customer service. I'm in a broken hospital bed and it is taking them weeks to repair it. Reported the up down motor wasn't working making a loud grinding noise, and they sent a repair mane with nothing but a control cable. He agreed the gears were stripped and went back for parts, Still nothing after several weeks. Calling customer service gets someone who misunderstands every thing you say.
Fair warning...do not choose Apria as your DME provider, customer service is very rude and always right, they make numerous mistakes from insurance billing to incorrect supplies, then refuse to make corrections! The hold time to actually receive customer service is generally 20-30 minutes. If I could give "0" stars I would! DO NOT CHOOSE THIS COMPANY!!!!!!
Did this provider answer all of your questions? Some were answered Was this provider's staff friendly? Friendly Enough
Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. They consistently dismiss my concerns and accuse me of making problems up. I don't trust them to ever actually look into my concerns and see if they're valid. Whenever I have a question, even if it's very basic, they always make me schedule an appointment, which is extremely frustrating. I ... read more
Frequently asked questions about Apria Healthcare
How is Apria Healthcare rated?
Apria Healthcare has a 2.1 star rating with 25 reviews.
When is Apria Healthcare open?
Apria Healthcare is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com