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Apria Healthcare

2.4

About this business

Location details

3845 Shopton Rd Ste 300, Ste 300, Charlotte, NC, 28273, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.4114 reviews
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Juliette Lee's profile image
Juliette Lee 
on Google
2 weeks ago

Attempted to delivery device without me knowing it was even ordered or the cost. Have been playing phone tag with staff to make appointment for a week. Terrible communication! Very limited availability for any appointment. 

Dana's profile image
Dana 
on Google
3 weeks ago

Dealing with this company has been one of the worst experiences of my life. At first everything went smooth and seemed to be going well. Once the contract was signed everything went to hell. They use a billing service that is based over seas and are completely incompetent. They were not able to understand English well enough to bill my insurance correctly and continued to bill the wrong addresses 3 separate times over the course of several months. Eventually I had to get my insurance company to contact them and explain how t... read more

Jonathan Hardin's profile image
Jonathan Hardin 
on Google
2 months ago

Very poor communication throughout the entire process. I was not given clear information about the delivery date or time, and the customer service representative seemed uninformed, asking me questions that I expected them to answer. The delivery driver arrived without notice and made excessive excuses. Fortunately, I happened to be home. When I called for help with setup, I was transferred three times before finally speaking with someone who could assist with the equipment. Overall, the experience was frustrating and unprofe... read more

William pilkington's profile image
William pilkington 
on Google
3 months ago

One of my worst experiences as a patient. Ordering supplies is extremely difficult and the process is onerous and lacking any focus on the customer. 

Jeremiah Johnson's profile image
Jeremiah Johnson 
on Google
3 months ago
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Frequently asked questions about Apria Healthcare

How is Apria Healthcare rated?

Apria Healthcare has a 2.4 star rating with 114 reviews. 

When is Apria Healthcare open?

Apria Healthcare is open now. It will close at 6:00 p.m.  

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