Apria Healthcare's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Apria Healthcare

1.4

About this business

Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need. 

Location details

3905 Bohannon Dr Ste C-G, Ste C-G, Menlo Park, CA, 94025, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.422 reviews
Select a rating
John Moran's profile image
John Moran 
on Google
4 years ago

Using Apria has been the worst customer experience of my life. Hands down. No other business has come close to the mix of cruel indifference, fraudulent billing, and consistent, nearly comic incompetence. Even now, they refuse to acknowledge the six months of payments on my rent-to-own plan that they stole from my insurance company, due to their own internal error in “verifying” my insurance, when I had the same continuous coverage from UnitedHealthPlan. Once they did “re-verify” that I had the same insurance I always had, t... read more

John f's profile image
John f 
on Google
4 years ago

With 700 sleep experts - that’s impressive - too bad none of them know how to use a phone and answer questions like “ did you get my prescription from my physician? “. I now understand why they have low ratings. 

Terry Bond's profile image
Terry Bond 
on Google
5 years ago

I arrived in town and needed immediate supplies. Alejandra not only helped me, she went "over the top" with kindness. 

Roxie G's profile image
Roxie G 
on Google
5 years ago

I don’t have any business with this company, but unexpectedly encountered their extremely nosy, judgmental, just overall rude delivery driver(one seems more senior, who happened to also supervising the other guy)from this company in my neighborhood. Strongly encourage people stay away from them. Very unprofessional. 

Karen Pugh's profile image
Karen Pugh 
on Google
6 years ago

I’ve had equipment in my home for four years that they basically refuse to pick up. I schedule a pickup and they do not show up. I call and reschedule and they do not show up. This happened repeatedly until I finally gave up and stashed their stuff in my closet. It’s been a couple of years and I’m trying again. They have not shown up to two appointments now. It’s unreal. I also have been billed for supplies not received and had supplies I never ordered delivered to my home. Worst company I’ve ever done business with. 

View all google reviews

Frequently asked questions about Apria Healthcare

How is Apria Healthcare rated?

Apria Healthcare has a 1.4 star rating with 22 reviews. 

When is Apria Healthcare open?

Apria Healthcare is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com