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Appolson's Performance Center
- Auto Repair
- Hamburg, NY
About this business
With our Best-in-Class service, we strive to recharge our customers with an escape from their "every day." With full lines of Polaris Off-Road-Vehicles and Snowmobiles, Yamaha WaveRunners, and Kymco ATVs and Scooters we bring you four seasons of adventure. And we'll be right by your side with top level service delivered long after the sale.
Location details
5820 Southwestern Blvd, Hamburg, NY, 14075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
I'm so sorry you had a bad experience with us. Please feel free to message us and let us know what we can do to be better in the future. Have a great night!
Drove all the way out from Fredonia to find out they're closed on July 3rd.....even though it said open 9-5 online. I understand closing the 4th, but why the 3rd??
Business response:
Hi Jake. We're sorry for the inconvenience. We posted on our Facebook and Twitter pages today but understand not all of our customers check those. I hope this doesn't harm your holiday plans and that we can help you out when we reopen post holiday.
Very poor business ethics, tried to lie and sell me a junk machine said it smoked some still able to use, the engine was knocking hard and tranny was out! Then after I drove 3 hours I asked for them to work a better deal instantly they got a attitude and said they will refund me an sell it to someone else ! A place that shady and does that kind of business must of been born into money because none of them you can trust. One thing to not know another to straight lie and then just say you will lie to someone else!
Business response:
Hi Rebel, we’re sorry you feel we deceived you. We stated in the Craigslist ad that the forklift was used, had a leak in the hydraulics, and that the engine smoked. You chose to pay for the machine in full over the phone without seeing it in person, th…See More
Polaris has recalled rzrs for starting on fire and they won't fix it because I didn't purchase it there. Ridiculous! Contacted Polaris directly and told me that any Polaris dealer must fix it, regardless where machine was purchased.
Business response:
Hi Josh. We are sorry you are unhappy. As a customer service oriented business, we need to make sure that our limited allocation of parts takes care of our purchasing customers first. We are more than happy to service your machine when we are able to get more of the necessary parts to fix the issue. If you have any other questions or concerns, please give us a call and we are happy to address them.
Very slow there... My boyfriend purchased a four wheeler from here and recommended a lot of his friends they never got followed up with.. My boyfriend was also promised a helmet because he recommended his friends. The lady said the helmet would be in in 2 days they never called him so obviously he's not getting the helmet its been 3 weeks. His friends were all going to buy from there but the lack of motivation to sell to them caused them loss of business.
Business response:
Hi Sara. We apologize for the confusion. The helmet was a gesture of appreciation for a closed sale, and no referral sale was ever closed. Due to our confidentiality policy we cannot disclose personal information, but we did indeed follow up with these…See More
I would not recommend purchasing anything from this dealership. My husband and I purchased a $10,000 four wheeler from them 6 months ago and have been given nothing but poor customer service since. Waited 13 days before they let us pick it up, waited 3 days for a part that was to be shipped overnight, and their most recent stunt was giving us no communication on when our four wheeler was to be fixed. They explained that it would be early afternoon at the latest and when we arrived at 3:30 to pick it up it was not fixed nor w... read more
Business response:
Hi Autumn. Thank you for giving us another chance by bringing your four wheeler in for service. We appreciate the time you spent talking with us so that we can try to correct mistakes that were made in the past. We feel our customers are family and we …See More
We had such a great time at your snowmobile demo today. I loved riding your beautiful machine Thank you
Business response:
Thanks for coming out! We're glad you had a good time yesterday!!
I recently purchased a 2015 Polaris Indy 800 SP. I shopped several dealerships and couldn't be happier with the choice I made coming to Appolson's! They made me feel right at home and were most helpful! I would recommend them to anyone!
Business response:
Thanks Steven! We are so glad that we were able to help you get your Indy 800 SP! You're going to love it!!!
Great service. Had my 2 new Jet Skies ready to go 2 days earlier then promised. Had them just in time for the weekend. Friendly and very informative about what they were selling.
Frequently asked questions about Appolson's Performance Center
How is Appolson's Performance Center rated?
Appolson's Performance Center has a 4.1 star rating with 186 reviews.
When is Appolson's Performance Center open?
Appolson's Performance Center is closed now. It will open at 9:00 a.m.
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