Appliance Smarts-Glenn Allen

Kristian B. 

on Yellow Pages

8 years ago

Called and set up an appointment and he said he would be out the following day (Friday) between 8am-12pm. I work night shift so waking up at 8am isn't very pleasent but I waited from 8am until 12:30pm and he never showed. I called several times and got no answer and no return phone call. Don't use this guy if you want a reliable repairman. Highly disappointed! 

Debbie R. 

on Yellow Pages

9 years ago

Excellent service. He tested the parts for my dryer and found the problem right away thus saving me money. I know where to go now! 

Kelly Ann Cobb 

on Facebook

9 years ago

I was impressed. All I had to do was hold up my part and he went into the back and got it. Plus, nobody else seemed to have the part in stock. He cracked jokes and he was pretty nice. He was on the phone the last part of the transaction but what can he do? He runs a very busy business. The part was a few dollars more than online with shipping, but I didn't have to wait a week and the man has to make some kind of profit. I'll definitely go back if I ever need something again. By the way, my washing machine now works again. 

Angela Thompson 

on Facebook

10 years ago

Never called or showed up! AWFUL! Will never TRY to do business again!! 

Beth M. 

on Yellow Pages

10 years ago

I bought a washing machine in 2002. It worked great. I moved in 2012 and gave it to some kids who were just starting out because I didn't have need for it where I was moving. To my knowledge, it is still working. Mr. Allen can be very gruff (as evidenced by responses here...lol), but I don't need a lot of coddling. after all, it's mainly about the product. Keep it simple. He's a very busy man. 

Lynne E. 

on Yellow Pages

10 years ago

I recently bought a stove from Glenn Allen and was very satisfied with the service that I received. I was able to leave a deposit on the stove and Glenn kept the stove until I was able to have my son pick it up. When I paid in full for the stove I paid more than the amount that I owed and he immediately gave me back my check telling me I didn't deduct for the deposit I paid. when my son picked the stove up ,Glenn turned it on and made sure everything worked before they loaded it up..Don't forget to look for a refrig. for me. 

cotylovestoriee 

on Yellow Pages

11 years ago

I called because my dryer isnt heating, he got all my info and told me the part cost 47$ i then asked if it could be anything else causing my problem and all he said was yes there could be other reasons and instead of telling me other things to check or offering me to bring it in he acted like he had more important things to do and just in a hurry to get off the phone with me. All i needed was a little help and got nothing but a price for something it might not be wrong with it! 

giftedgabby56 

on Yellow Pages

12 years ago

I called. He sounded very busy. He took my information and listened to my concern. My dryer wasn't heating. He called me back in about 30 minutes. He helped with a couple ideas of what I should do. He offered several options for servicing it. He offered a service call or I could take it to him. He then told me I could pull a few parts out of the dryer and he would check them at no charge, this is what I did. When I got there he tested my parts and I had a bad fuse. He sold me the right parts then he told me what I might chec... read more