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Apple Inc. - Austin, TX

4.1
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About this business

Location details

2901 S Capital of Texas Hwy, Barton Creek Mall, Austin, TX, 78746, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
Review Performance in the last  
6 months
4.1180 reviews
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Estella Amselem's profile image
Estella Amselem 
recommend  Recommended
4 years ago

Very helpful technicians. Thank you for answering all my questions. 

Díana Cristina Mendez's profile image
Díana Cristina Mendez 
4 years ago
Annika Fernandez's profile image
Annika Fernandez 
recommend  Recommended
4 years ago

Dylan wad awesome! Not only did he help me pick out a new laptop and set me up with geniuses to get all my data transferred with in 24 hours ( I was in a hurry to leave the US) he also suggested some awesome tacos! Everyone there was great but a shout out to Dylan! Thank-you 

Hailee Hamblett Graham's profile image
Hailee Hamblett Graham 
4 years ago

I have now been on the phone for FOUR HOURS trying to resolve a charge on my credit card for $370 from the apple store. I have done the apple trade in program for 5 years now. I go in, turn in my old phone, they put it in an envelope in front of me, and that’s that. I believe an employee stole the phone this time, bc apple claims they never received it and felt free to charge me $370. I would understand if a simple mistake had been made. But after 4 hours and them hanging up on me 3 times, it is clear this is some kind of a ... read more

Jennifer Arnold's profile image
Jennifer Arnold 
4 years ago

robo dials my landline non stop and I don't even own any apple products. 

Alicia Keenan Williams's profile image
Alicia Keenan Williams 
4 years ago

Poor management, poor communication, and poor customer service! Never going back to this location. 

Wayne Gorsek's profile image
Wayne Gorsek 
recommend  Recommended
4 years ago

Mary Keith was awesome manager she gave me new iPhone with current one crashed and is the nicest person! I had awful experiences with staff at Las Vegas Apple store at Fashion Show Mall and Portland Oregon/Tigard stores so what a breath of fresh air!! Bravo! 

Bo Budinsky's profile image
Bo Budinsky 
recommend  Recommended
4 years ago

Absolutely the greatest support ever ‼️ Always ‼️ I’m a tech cro-magnon. What I wanted to fix with a sledgehammer they get done in no time and are so pleasant and understanding with me. 

Gilbert Martinez's profile image
Gilbert Martinez 
4 years ago

I needed a new battery for my iPhone X. I went to the Apple Store and they had none in stock. We had to order one. We waited three days for it to come in. We went back to the Apple Store but were too late as the battery was returned to stock. Now we have to make yet another appointment to order the battery again! Why not keep extra batteries on hand? 

Frequently asked questions about Apple Inc.

How is Apple Inc. rated?

Apple Inc. has a 4.1 star rating with 180 reviews. 

When is Apple Inc. open?

Apple Inc. is open now. It will close at 7:00 p.m.  

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