Apple Ford of York

Vijay Raju 

on Google

2 weeks ago

I dropped my car off at Ford Ciocca of York’s service department in early July to diagnose some warning lights after an engine swap. It ended up sitting there for a month just to have a MAP sensor replaced—a job that should have taken days, not weeks. Their “diagnosis” was completely useless and led to no improvement. After weeks of delays, I was told the car was “running 2% better.” Seriously—who says that? That’s not a solution, that’s a joke. I called countless times for updates, often getting no response or empty promi... read more

Tyler Anderson 

on Google

a month ago

I’ve held off on this review just to see ciocca ford of York would actually make things right and I just didn’t get around to making it this review. Back in august of 2024 I bought a 2019 f150 from them. It was an as is purchase. I’ll start off with the salesman was super pushy and rude. When I looked at the truck and test drove it everything was great. I did notice a drip out of the differential and they did take care of that before I left with it. Which was great. Going through the paper work I was told everything was loo... read more

James Hatley 

on Google

4 months ago

I would like to take this time to thank the following Ciocca Ford associates for their outstanding customer service. I have purchased many new vehicles in the past and aware my buying decision is based on the employee at the dealership, follow up and of course pricing. Dustin Bender, Ben Salerno and Charles Klein know how to handle business. From start to finish they were committed to making my new vehicle purchase nothing but a positive experience. I can go on and write a book but to keep it simple when you're looking for ... read more

Melody 

on Google

a month ago

I don't even want to give a 1 star. We have a Chevy motor home that is very much under warranty. We called for an appointment for a repair and advised them it was a Chevy under warranty. The appointment service said to take it to Ciocca Ford in York as it would get repaired faster than at the Chevy dealer. So appointment was made. Told the ford dealer it was under warranty multiple times, all they said was oh and continued to service the vehicle. They didn't say anything about, we can't service under a Chevy warranty o... read more

Rod A 

on Google

5 months ago

I would just like to thank Tim Holtzapple for his help with my vehicle repairs. Tim took the time to go over the repairs needed and was attentive to my concerns as well as kept me up to speed on the repair and return of the vehicle. I definitely look forward to working with Tim for any future needs regarding my vehicle. 👌